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Volvo Cars of Queens - Service Dept

2.8

About this business

Car Not Cooperating? Volvo Cars of Queens, serving Queens, Brooklyn and Nassau County, has the cure. Our incredible Volvo service and repair center is here to keep your new or used Volvo running as efficiently as possible. 

Location details

31Water Mill, Lane, Great Neck, NY, 11021, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 6:00 p.m.
Tue7:00 a.m. to 6:00 p.m.
Wed7:00 a.m. to 6:00 p.m.
Thu7:00 a.m. to 6:00 p.m.
Fri7:00 a.m. to 6:00 p.m.
Sat8:00 a.m. to 1:00 p.m.
SunClosed
2.8150 reviews
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e Flower liu's profile image
e Flower liu 
on Google
6 days ago

Nice service dealer 

Israel Nieves's profile image
Israel Nieves 
on Google
2 weeks ago

I dont typically leave reviews but when its about my Car i will absolutely say something. Hopefully this review helps any of you looking to get your car serviced. Volvo's in general are great cars but since they are " rare" and european mechanics are usually hesistant to work on them especially as they age. Owning one your going to learn that quick, great cars but they are treated like air planes when you visit a mechanic. So i decide to go to the dealer against most people's advise.Only to have them hold my car hostage for ... read more

arefin ahmed's profile image
arefin ahmed 
on Google
3 weeks ago

Very bad customer service. They are not cordial and polite. Even they didn’t respond your call. Wasting time and money. They deserve less than 1 star. 

Hyesoo Han's profile image
Hyesoo Han 
on Google
a month ago

They have serviced my car multiple times and only once did I have an issue with a service member. But my recent visit was outstanding. Top-notch service. I had Kyle as my advisor and he has great communication skills! Very easy to approach and is very informative. He was quick and answered all my questions. If you get your car serviced here, please ask for Kyle and I promise you will be in good hands. Thanks again Kyle! 

deejaymsg's profile image
deejaymsg 
on Google
2 months ago

Working with Jackie as our service rep was great. From start to finish she was professional and kept us in the loop even on her day off! We specially came to this service department because they accepted our third party warranty for our Volvo. Jackie worked with our warranty company filing claims on our behalf and took pictures of our car for the warranty company. She went above and beyond to make sure our claims were approved. Everyone on staff were wonderful. The women who were checking you in, to the guys who drove us to ... read more

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Frequently asked questions about Volvo Cars of Queens - Service Dept

How is Volvo Cars of Queens - Service Dept rated?

Volvo Cars of Queens - Service Dept has a 2.8 star rating with 150 reviews. 

When is Volvo Cars of Queens - Service Dept open?

Volvo Cars of Queens - Service Dept is open now. It will close at 6:00 p.m.  

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