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Volkswagen Service Department

3.5

About this business

Location details

1346 Lehigh St Suite 101, Allentown, PA, 18103, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.517 reviews
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Micah Buckman's profile image
Micah Buckman 
a month ago

While the level of service is satisfactory, the rates they charge are objectively too much. $120 for a tire rotation? $215 just to check all the sensors? I consented to this because my sun roof wouldn't close, but they ran diagnostics instead of cleaning it out (which is all that was necessary) $250 to replace a fuel filter? I needed the service done, and it was done well, and in a timely manner, they just charge you an arm and a leg to get it done. I'd recommend taking your vehicle to a local service shop for any routine ma... read more

SEAN BENJAMIN's profile image
SEAN BENJAMIN 
6 months ago

Terrible service dept and staff ! Don't go here Young Volkswagen is the worst ! 

Heiver Camilo Guerrero Rojas's profile image
Heiver Camilo Guerrero Rojas 
6 months ago

Siempre fue el sitio perfecto para llevar mi carro. Hasta el momento en que se empezo a ver que no estaban haciendo el trabajo bien. La ultima vez que estuve me querian cobrar por una repacion que supuestamente ya le habian hecho en el pasado, lo que me hizo evidenciar que no estaban realizando el trabajo pero si lo estaban cobrando. Una decepción y falta de respeto para un cliente recurrente. La última vez que me llamaron para la cita de la inspección les expliqué mi inconformidad y al dia de hoy no he vuelto a escuchar de ... read more

Ferit Akova's profile image
Ferit Akova 
a year ago

I called the service department. They were kind and said they were going to return my call about my inquiry but they didn’t. Then I called again and they said the same thing but never called me back. 

Anonymous's profile image
Anonymous 
a year ago

I called the service department. They were kind and said they were going to return my call about my inquiry but they didn’t. Then I called again and they said the same thing but never called me back. 

Frequently asked questions about Volkswagen Service Department

How is Volkswagen Service Department rated?

Volkswagen Service Department has a 3.5 star rating with 17 reviews. 

When is Volkswagen Service Department open?

Volkswagen Service Department is closed now. It will open on Monday at 9:00 a.m. 

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