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Volkswagen Service Center
- Automotive
- Laurel, MD
About this business
Location details
3371 Laurel Fort Meade Rd, Laurel, MD, 20724, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 7:00 p.m. | |
| Tue | 7:00 a.m. to 7:00 p.m. | |
| Wed | 7:00 a.m. to 7:00 p.m. | |
| Thu | 7:00 a.m. to 7:00 p.m. | |
| Fri | 7:00 a.m. to 7:00 p.m. | |
| Sat | 7:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
I was greeted when I walked to the door. I was help right away, very sweet and friendly young lady. Helen Pereira took great care of me, I was getting my car appraised.
Unethical practices for sales! Service is pretty good I have been coming here for about 2 years. Recently I got a text from Brian Dekert the General sales Manger telling me I would get up to 130% for my car, by text, said they need inventory. I drove all the way there to find out it was a gimic, DONT COME, ITS CLICK BAIT. I was offered about 30% if I buy a car, not happy and if I don't speak to the head in charge I will take my business, daughters business elsewhere. Ridiculous practice, there are other dealerships for volks... read more
I brought my 2016 Volkswagen Passat in because of a strong gasoline smell. The dealership misdiagnosed the issue as a leaking fuel pump gasket and quoted me $1,356.05 for the repair. After getting a second opinion, I found out the real issue was a cracked fuel pump. I had it repaired for way cheaper at another shop and kept the damaged part as proof. When I questioned the high quote, the dealership stood firm first then suddenly dropped the price by over $450 without giving a clear explanation. Their own paperwork showed a q... read more
I bought my car here and recently came in for a service. They wanted to charge me $1150 to change fluids that they hadn’t even checked before. The $35 tire rotation that they listed on their website is actually $50. The oil change was going to take 2 1/2 hours. Save yourself the hassle and go elsewhere.
Frequently asked questions about Volkswagen Service Center
How is Volkswagen Service Center rated?
Volkswagen Service Center has a 3.6 star rating with 17 reviews.
When is Volkswagen Service Center open?
Volkswagen Service Center is closed now. It will open on Monday at 7:00 a.m.
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