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Volkswagen of Waco Service

2.8

About this business

Complete Automotive Care for All Makes and Models. We have a large selection of Parts and Accessories for VW and many other Brands ready to take care of all your automotive needs! 

Location details

2301 W Loop 340, Waco, TX, 76712, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 6:30 p.m.
Tue7:00 a.m. to 6:30 p.m.
Wed7:00 a.m. to 6:30 p.m.
Thu7:00 a.m. to 6:30 p.m.
Fri7:00 a.m. to 6:30 p.m.
Sat8:00 a.m. to 5:00 p.m.
SunClosed
2.85 reviews
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John Moody's profile image
John Moody 
on Google
a month ago

They were supposed to fix two wires. They didn’t touch the car for a week. Then they broke the handle (a clip) and pretended that it didn’t happen. They were unable to put the trim back correctly so there was this huge gap at the back seat. Now, no one is available to make things right now! Talked me out of buying a VW! 

karen hardin's profile image
karen hardin 
on Google
6 months ago

Tiffany and Arturo were super helpful with my service needs. Tiffany addressed all my concerns regarding repair costs. I am on my 3rd VW of Waco vehicle. Love the service and definitely the Vw brand. Highly recommend them for your service needs. Professional courteous and proactive! 

Adair Norwood's profile image
Adair Norwood 
on Google
a year ago

Brought my car here a few months back for them to “recalibrate” my rear sensor so that my blind spot indicator would work on my mirrors. They made it seem like an easy fix so I was happy that it was something they could take care of. I left my car there without receiving a rental. A week goes by and I don’t hear a word from the service department so I go to get my car because obviously I need it to get around. The “manager” calls and says to bring it back and that they have a rental for me. Reluctantly I take it back so they... read more

Yolanda Johnson's profile image
Yolanda Johnson 
on Google
a year ago

I just took my son to pick up his truck after being serviced. 

Lupita Gomez's profile image
Lupita Gomez 
on Google
a year ago

Awful experience at VW waco service department!!! Dropped of my VW Atlas on 8.26.23 with advisor Robert for check engine light on and as right now my vehicle is still at the shop and not repaired. It's fixing to be 2 whole months there and yet no one has return my phone calls and every time I call for an update I get the run around that advisor not there and to call back next day and next and next. I'm frustrated that nothing gets done and no one tells me what is going on with my vehicle. No invoice or anything for repairs. ... read more

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Frequently asked questions about Volkswagen of Waco Service

How is Volkswagen of Waco Service rated?

Volkswagen of Waco Service has a 2.8 star rating with 5 reviews. 

When is Volkswagen of Waco Service open?

Volkswagen of Waco Service is open now. It will close at 6:30 p.m.  

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