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Volkswagen of Panama City Service Center

4.4

About this business

Location details

3605 E 15th St, Panama City, FL, 32404, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 6:00 p.m.
Tue7:30 a.m. to 6:00 p.m.
Wed7:30 a.m. to 6:00 p.m.
Thu7:30 a.m. to 6:00 p.m.
Fri7:30 a.m. to 6:00 p.m.
Sat7:30 a.m. to 4:00 p.m.
SunClosed
4.422 reviews
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Casey Nixon's profile image
Casey Nixon 
3 weeks ago

All around excellent experience! We decided to drive 2 hrs from Southeast Alabama to Panama City because of the horrible service experience we had with our local VW dealer. When you call and book your service appointment, you will be routed through a call center in Texas. The call center was friendly, but gave us a time estimate for the service that was unrealistic. VWof PC was able to get us in within a few days, which was the quickest appointment we could get of any local Volkswagen dealer. Royce, the service advisor, call... read more

Juan Jaquez's profile image
Juan Jaquez 
a year ago
Stephen Johnson's profile image
Stephen Johnson 
a year ago

4/4 Because of my (Kayla Johnson) review, we were told today that their hands were tied. The local dealership cannot purchase the car back or replace it because their superiors or owner won’t allow them? The GM has offered to help with insurance. For 10 months now we’ve been paying for a car we can’t drive, yet my frustration seems so incomprehensible. On Thursday March 28, VW of Panama City called me, Kayla Johnson, and asked me where I would like my car towed. I asked if the car was fixed, and the gentleman said no. He sai... read more

MB ST's profile image
MB ST 
a year ago

Matt and Mark in the service department make it so easy to get my car back in shape. Comfortable, clean atmosphere. Thanks y'all! 

Brandy Johnson's profile image
Brandy Johnson 
a year ago

I want to give a big shout out to Mark and Michelle. My car broke down while on a weekend trip from Ohio and my car broke down. The rental car company was closed so they gave me a loaner for the weekend and on Monday got me a rental. They had no budget left to get me a rental but knew I had to get home. They were so kind and accommodating even when I was not so nice and putting my frustration on them. The kept me apprised along the way and fingers crossed my car gets delivered to me today or tomorrow. 

Frequently asked questions about Volkswagen of Panama City Service Center

How is Volkswagen of Panama City Service Center rated?

Volkswagen of Panama City Service Center has a 4.4 star rating with 22 reviews. 

When is Volkswagen of Panama City Service Center open?

Volkswagen of Panama City Service Center is closed now. It will open at 7:30 a.m. 

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