Volkswagen of Panama City Service Center

Casey Nixon 

on Google

a year ago

All around excellent experience! We decided to drive 2 hrs from Southeast Alabama to Panama City because of the horrible service experience we had with our local VW dealer. When you call and book your service appointment, you will be routed through a call center in Texas. The call center was friendly, but gave us a time estimate for the service that was unrealistic. VWof PC was able to get us in within a few days, which was the quickest appointment we could get of any local Volkswagen dealer. Royce, the service advisor, call... read more

Stephen Johnson 

on Google

2 years ago

4/4 Because of my (Kayla Johnson) review, we were told today that their hands were tied. The local dealership cannot purchase the car back or replace it because their superiors or owner won’t allow them? The GM has offered to help with insurance. For 10 months now we’ve been paying for a car we can’t drive, yet my frustration seems so incomprehensible. On Thursday March 28, VW of Panama City called me, Kayla Johnson, and asked me where I would like my car towed. I asked if the car was fixed, and the gentleman said no. He sai... read more

MB ST 

on Google

2 years ago

Matt and Mark in the service department make it so easy to get my car back in shape. Comfortable, clean atmosphere. Thanks y'all!