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1111 N Clark St #1, Chicago, IL, 60610, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | 07:00 a.m. to 7:00 p.m. | |
| Wed | 07:00 a.m. to 7:00 p.m. | |
| Thu | 07:00 a.m. to 7:00 p.m. | |
| Fri | 07:00 a.m. to 7:00 p.m. | |
| Sat | 07:00 a.m. to 6:00 p.m. | |
| Sun | 07:30 a.m. to 5:00 p.m. |
UPDATE: my previous review gave this dealership 2 stars. I came back to give an update due to the sales manager Julian contacting me to apologize for the inconveniences I ensured during my process of purchasing a vehicle. Thank you Julian for caring enough to address my concerns!
My car was brought in for an emergency service. It was repaired, but they made mistakes while connecting the engine wiring, so I had to go to the service same day I picked my car up from them. Communication was slow and they didn’t call me when my car was dropped off by a tow truck even though they promised to. Nice coffee and soda machines. Convenient seating in the waiting area.
Traded a car in told them I didn’t have the tittle explain to them the situation they said don’t worry about it just get lean release letter I did overnighted the letter between Roco and jimmy communications is lacking this is why I hate dealing with dealerships say what you will about CarMax and carvana but at least they answer the phone and communicate seems like dealerships after making a deal they disregard the customers at least this has been my experience so far with volks wagons of Chicago
Volkswagen of Downtown Chicago Service Center has a 2.6 star rating with 9 reviews.
Volkswagen of Downtown Chicago Service Center is closed now. It will open at 7:00 a.m.
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