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Volkswagen of Bloomington Normal Service Center
- Other
- Normal, IL
About this business
Location details
1430 Fort Jesse Rd, Normal, IL, 61761, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
Fast service and friendly staff. Able to take care of my car right away. I would come here again to get service for my VW.
Impressed with their service.
Called 4 times and left multiple voicemails to get a quote for a repair. Never heard back.
1) do not expect call backs - three days of leaving messages was required for each call back. 2) do not expect them to give you honest answers about when they will get to your vehicle. I had mine towed here and was told it would be a week till they could do diagnostics, due to the backlog. Ok, I understand. Then it was three days leaving messages with Lisa, before I actually got her on the phone. She couldn't call between 12:30 & 12:30, she had been too busy. I turn my phone off at work and had explained this. Was told the s... read more
The service department was absolutely wonderful in helping me and my daughter after one of our tires completely deflated while driving around town. My daughter is handicapped and uses a wheelchair. They quickly were able to provide me with a loaner car large enough for my daughter's equipment for a few days while they worked on my car. I was so relieved to be taken car of with promptness and car. Wonderful service department!!!!
Frequently asked questions about Volkswagen of Bloomington Normal Service Center
How is Volkswagen of Bloomington Normal Service Center rated?
Volkswagen of Bloomington Normal Service Center has a 3.4 star rating with 5 reviews.
When is Volkswagen of Bloomington Normal Service Center open?
Volkswagen of Bloomington Normal Service Center is closed now. It will open at 7:00 a.m.
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