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Volkmann Diamonds
- Consumer Goods
- Bourbonnais, IL
About this business
Message from Volkmann's "When it's a Volkmann Diamond, you know it's true love."
Location details
573 William R Latham Senior Dr, Bourbonnais, IL, 60914, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 6:00 p.m. | |
| Tue | 10:00 a.m. to 6:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
The business is failing!!! I brought in a ring to be appraised. They told me normal price. Is $45 but since i had original appraisal. It would not be as much.( I bought it here). Was told it would be done in a week. It took 4 WEEKS. Kept calling and said the jeweler was out (aka Joyce). Finally went and picked up and of course charged the full $45. She is ruining her families business!!! Well, now its hers. They used to be the place to go to get high quality jewelry. NOT anymore. She buys jewelry from anybody ( i was in ther... read more
In the toilet Lost merchandise, fired employees, bad checks and stolen tamales. Wally, I hope you have been kept in the dark about this! I have given up on shopping here. Best advice I can give the general public? Shop elsewhere. P.S. They are not vendors with Hearts on Fire anymore.
volkman"s commited fraud!!! I got the worst service ever at volkmanns they sold me a 10K white gold ring wedding set and come back to buy another ring and I find out my wedding ring is silver. It turned black in the gold cleaner. volkmann's is defrauding the community. I can't take ring back it's my WEDDING ring I expected more then to make things right they offered me some of my money back but called a day later to tell me if I want my ring that I paid for it says so on receipt they want over 100 dollars! they are holding m... read more
Dissapointing Service Absolutely horrible. She was a client of mine and did everything to avoid paying what she owed, and then when she needed help she explained how she strongly disliked one of her clients who had just recently bought a significant amount of product. She wasn't afraid to talk bad about her own client that is for sure! Very shady, loosely run organization. Don't expect much.
Great place to do business! Great small business jewlery store! They have a little bit of everything, from high end to low end. I've purchased my fiance's engagement ring, her wedding band, my wedding band, diamond earrings, diamond pendant, etc. there and I always feel like they've treated me fairly. Joyce is very knowledgable, and will help you find the stone you're looking for if they don't have what you want. If I need jewlery, this is the only place I'll go!
Bad experience Approx. $20 to replace a watch battery, and was told "I think I tore the gasket, but give it a shot." Sure enough, water got in the watch. Took it back, and even after I made sure they knew I thought it was their responsibility, they charged me another $20 to do something else "that might work okay." I protested, to no avail. Will never ever go back, that's for sure.
changes Volkmann's recently replaced their jeweler of more than 40 years. While they have offered both jewelery and watch repair on site, they are losing their watch maker. Repairs will still be handled by the store however and will be sent off site, with the exception of battery and band replacement on most watches. It is still the best selection of jewelery in the area outside Chicago and provides some of the finest products available. It sells Hearts on Fire diamonds which is available at limited locations and is not avai... read more
k m i absolutely love this store and the amazing customer service that was provided. all of the employees were so helpful and made the experience for both myself and my husband extremely enjoyable. we will be going there for years to come! and my ring is as beautiful as they come. hearts on fire diamonds....there is nothing better!
Nice Mom & Pop Store This is a good old-fashioned jewelry store that's been around forever. The store has remained in the Volkmann family so you are assured that they definitely know what they are doing. They carry lots of fine, higher-priced jewelry, silver items (platters, candlesticks, etc.), watches, etc. and the selection is great for a small store. They have awesome sales and they offer layaway- even on their sale items! Volkmann's is located in Meadowview Shopping Center and the parking is only feet from the store. Th... read more
Frequently asked questions about Volkmann Diamonds
How is Volkmann Diamonds rated?
Volkmann Diamonds has a 2.7 star rating with 9 reviews.
When is Volkmann Diamonds open?
Volkmann Diamonds is open now. It will close at 6:00 p.m.
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