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220 E 42nd St, New York, NY, 10017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
VNS has sent several people to do assessments but has been ineffective at actually providing the services. I have spent many hours on the phone since I was released from the hospital, to get an idea of when a Health Aide would come. After over a week they informed me that that they haven't located an available Health Aide. If they don't have enough staff, this should be made clear at the outset so that the patient can seek another agency, but VNS repeatedly said someone one would come in a day or so, with no results. There a... read more
To the Leadership Team of the Visiting Nurse Service of New York: I am writing on behalf of myself and my family to express our profound gratitude for the extraordinary care provided to my mother during her time in home hospice, and for the continued support we have received following her passing. The professionalism, compassion, and dedication demonstrated by your staff reflect the highest standards of VNSNY and deserve special recognition. Throughout my mother’s care, every member of the interdisciplinary team—nurses, soci... read more
I would have rated them negative if I have options. My mom assessment is done more than a week ago. Now they are supposed to send authorizing to PPL-CDPAP so her personal care gets paid. I don’t, what’s taking so long for them to send authorizing. My mom can’t do anything by herself. I have been trying to contact my mom care manager Grace but she will never pickup call. VNS has care manager who doesn’t pickup call from clients. Customer service doesn’t have any resolve for your issue. They will say will leave message to your... read more
The worst company I ever came across. You cannot get help with billing after trying to do so for over an hour. You don't know who contracted them to visit you, and you don't know how to get them to stop coming because nobody discussed it with you.
VNSNY CHOICE has a 2.9 star rating with 28 reviews.
VNSNY CHOICE is closed now. It will open tomorrow at 9:00 a.m.
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