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Vivint Solar

3.9

About this business

Based in Lehi, Utah, Vivint Solar is the second largest residential solar provider in the United States. The company has been designing, installing, and maintaining residential solar energy systems since 2011. In Virginia, customers have the option to finance or purchase, but all systems come with workmanship and manufacturer's warranties. In 2017, Vivint Solar began installing residential batteries and EV charging stations in select markets. Although the company was born from a passion for clean energy production, it has al... read more

Location details

10201 Fairfax Blvd Ste 490, Ste 490, Fairfax, VA, 22030, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 9:00 p.m.Open now
Sat10:00 a.m. to 3:00 p.m.
SunClosed
3.990 reviews
5
64
4
0
3
1
2
1
1
24
Highest rated reviewon Dec 18, 2024
5
"Great customer service!!"
Lowest rated reviewon Mar 1, 2025
1
"This company is horrible. Purchased my system after a year parts start fail..." more
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R.Garcia's profile image
R.Garcia 
on Google
4 months ago

This company is horrible. Purchased my system after a year parts start failing and they book appointments 4 months out. They say the equipment is under warranty but to have tech come out you have to pay $700.00 for the visit. They definitely took advance of me. I’m trying to advise and help everyone, do not use this company! 

Terry Dorn's profile image
Terry Dorn 
on Google
4 months ago

We had Vivint but recently found out that Sunrun had replaced them. We have had no solar energy reported to Dominion Energy since August, and today, I discovered this. With the help of Johnny at Sunrun, I also learned why. We have had an inoperable invertor. Instead of a five-star review, I am annotating a one-star for one simple reason. The replacement part is available and is covered by our warranty. However, the earliest it can be installed is 2 months and nine days from today. This is piss-poor responsiveness. I will sen... read more

Mac Donald's profile image
Mac Donald 
on Google
6 months ago

Great customer service!! 

Payam Golriz's profile image
Payam Golriz 
on Google
7 months ago

One of the worst companies to deal with. They outright lie to you on the phone to get you to sign a contract. Once you do and call them out on it, they take no responsibility. Their upper management doesn’t even respond to requests to follow up. The culture of company is rotten from the top and it trickles down to their employees. Horrible horrible horrible. Find an alternative 

Elisa Mercado's profile image
Elisa Mercado 
on Google
7 months ago

They won't stop spamming my phone, even after it was discussed that I was not going to pursue solar. Constant robocalling is bad customer service. From reviews online of the panels causing leaking issues and having heavy delays or no -response for repair is alarming with this kind of calling support. 

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Frequently asked questions about Vivint Solar

How is Vivint Solar rated?

Vivint Solar has a 3.9 star rating with 90 reviews. 

When is Vivint Solar open?

Vivint Solar is open now. It will close at 9:00 p.m.  

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