Vivint Smart Home's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Vivint Smart Home

3.2

About this business

We are Vancouver and the Lower Mainlands exclusive local Vivint Smart Home Office, providing homeowners with smart home devices to make life more convenient along with HD cameras and security systems to protect their belongings and keep their loved ones safe. Our home alarm systems give you the freedom to check on your home regardless of where you are. From smart locks, outdoor cameras, and burglary detections, Vivint gives you complete control of your home to keep it secure. Call now for a free quote: (604) 334-7164 

Location details

103 Agnes St #625, New Westminster, BC V3M 1C9, Canada, New Westminster, BC, V3M 1C9, Canada

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 10:00 p.m.
Tue9:00 a.m. to 10:00 p.m.
Wed9:00 a.m. to 10:00 p.m.
Thu9:00 a.m. to 10:00 p.m.
Fri9:00 a.m. to 10:00 p.m.
Sat9:00 a.m. to 10:00 p.m.
SunClosed
3.237 reviews
Select a rating
VC's profile image
VC 
on Google
a month ago
Justin Hunt's profile image
Justin Hunt 
on Google
5 months ago

Customer service is impossible. 

Isla Banner's profile image
Isla Banner 
on Google
a year ago

Sorry, I've got the opposite experience! I LOATHE Vivint and have HATED being stuck in a massive contract with them. They are only focused on expanding, more money and referrals than actual quality security. Example: Burnt some garlic bread and vivint came on the panel. A slowwwwwww speaking representative asked if everything was OK and I said YES just burnt some food there's smoke and dont send the fire department. The agent said they would try to stop them but couldn't guarantee, then proceeded on a long slow read from a s... read more

michelle willis's profile image
michelle willis 
on Google
a year ago

seriously the worst customer service ever. it was great when it was owned by vivent in the states. Now that telus owns it it is a night mare. I have had no heat for a week because my thermostat has an issue. they could not get a tech in for a week. then they did not show up for their appointment time but wanted to come 3 horus ealier while i was at work. then we re booked for a saturday am 8 am till noon appointment which they also no showed me on. then spent 2 hours on the phone trying to sort it out after spending 6 hours ... read more

Michelle Willis's profile image
Michelle Willis 
on Google
a year ago

Nearly impossible to get ahold of a Vivint support person in Canada 

View all google reviews

Frequently asked questions about Vivint Smart Home

How is Vivint Smart Home rated?

Vivint Smart Home has a 3.2 star rating with 37 reviews. 

When is Vivint Smart Home open?

Vivint Smart Home is closed now. It will open at 9:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com