Vivid Seats

Douglas Powell 

on Google

a week ago

I paid for tickets to a recent SC Stingrays game but couldn’t access them when I arrived. The chat feature was completely unhelpful, and I ended up missing the entire first period trying to sort it out. Thankfully, the woman at the ticket counter—who had nothing to do with the issue—was kind enough to print out two tickets for me. I really appreciate her help, but the whole experience was frustrating. I won’t be using this site again. Game-time issues need to be taken seriously, and there should be a real person available to... read more

Richard White 

on Google

2 weeks ago

I’m beyond disappointed. We thought we had secured tickets, only to get a call saying they didn’t actually have them. They refunded us, sure, but now we’re stuck paying way more for the same event. It’s frustrating and feels like we were misled. I wouldn’t trust this service again. If you value your time and money, think twice before booking. 

Charlotte B 

on Google

2 weeks ago

Stupidly overpaid for a parking pass in lot D at Hollywood Bowl. Paid for a pass that said Row 1 space 14. False advertising. There are no reserved spaces. You can buy a pass at the lot for $45, not the $150 I paid.There is also no way to speak to anyone, only by text. Manmeet, with whom I tried to text, would not connect me with his supervisor. Very frustrating. Advise not using this site for anything. 

Brian 

on Google

2 weeks ago

The worst. Wasted 3 hours trying to access my tickets. Will never use them again. 

Timothy Maddox 

on Google

2 weeks ago

They rely on misleading practices to squeeze as much money as possible from ticket buyers. If you run into issues, their customer service doesn’t offer real help, just encourages you to resell your tickets on their platform, where they take another 10% cut. To make matters worse, they even ask customers not to dispute fraudulent charges with their bank.