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Vivian L. Lugo-Eschenwald, MD
- Healthcare
- Alexandria, VA
About this business
Location details
2000 N Beauregard St Suite 330, Alexandria, VA, 22311, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Dr Lugo is wonderful very knowledgeable, kind, and thorough. I really appreciate the quality of care I’ve received. However, the front desk staff could be much more courteous and professional. Their attitude makes it uncomfortable to check in or ask questions, which takes away from an otherwise great experience.
Dr Lugo is wonderful very knowledgeable, kind, and thorough. I really appreciate the quality of care I’ve received. However, the front desk staff could be much more courteous and professional. Their attitude makes it uncomfortable to check in or ask questions, which takes away from an otherwise great experience.
I have a similar opinion to one I read earlier. Dr. Lugo is excellent, but she is no longer available. Currently, the only available appointment is until September, which is why I decided to schedule somewhere else. The front desk staff lacks customer service skills.
Worst customer service ever, they treat you as they are paying your bill, very rude people. Then when you want to see the doctor, they tell you the next available appointment is in five months, but you can see the nurse practitioner which is waste of time, if you have a chance find Other Office, you will be so disappointed, if you take any test, they won’t call you, I’ve been waiting for my results for almost a year, this is unacceptable
Worst customer service ever, they treat you as they are paying your bill, very rude people. Then when you want to see the doctor, they tell you the next available appointment is in five months, but you can see the nurse practitioner which is waste of time, if you have a chance find Other Office, you will be so disappointed, if you take any test, they won’t call you, I’ve been waiting for my results for almost a year, this is unacceptable
Frequently asked questions about Vivian L. Lugo-Eschenwald, MD
How is Vivian L. Lugo-Eschenwald, MD rated?
Vivian L. Lugo-Eschenwald, MD has a 3.4 star rating with 22 reviews.
When is Vivian L. Lugo-Eschenwald, MD open?
Vivian L. Lugo-Eschenwald, MD is closed now. It will open at 9:00 a.m.
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