Specialties Vitex Home Automation offers a variety of services including; home automation, home security, home theatre installation, state-of-the-art wireless music systems, motorized shades, and outdoor lighting. No matter where you are, Vitex Home Automation keeps you connected to your home & loved ones all from easy-to-use mobile applications. Vitex Home Automation allows you to control many of the most important devices in your home & business from anywhere to help you save on energy costs. Their unique designs offer some of the smallest, most unobtrusive wireless technologies in the industry. With low monthly fees & excellent local service, Vitex Home Automation can provideSuggest edits
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a year ago
Spoke with customer on 1.15.20 at 2 pm. All concerns were addressed. We agreed I would pass along feedback to the team to offer better customer service. The customer agreed to remove the 1 Star review.
2 years ago
We appreciate you taking the time to provide positive feedback on your recent experience. Your compliments with be shared with Daniel and the rest of the Vitex team. Our call center is open 7 days a week, please do not hesitate to contact our call center team with any questions. It never gets old hearing about our awesome team members. Thank you
3 years ago
It's great to know that the level of service you received from our team was to your satisfaction. We thank you and are very appreciative for the time taken to provide positive feedback on your experience with us. If you ever have any questions, we are just a phone call away 7 days a week. Sincerely, Anthony L.
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3 years ago
Hello Mr. ******, We appreciate the time taken in providing us your feedback. Please be assured our organization does not utilize any auto dialer features within our phone system. The management team will review call logs to determine a potential disconnect. Sincerely, Vitex Executive Team
4 years ago
Thank you so much for sharing your awesome experience with us and for being a part of our Vitex Family! Please let us know if there is anything we can ever do for you going forward, as we are always here and happy to help you.
4 years ago
Our records do not indicate ever receiving a call regarding service issues with the security system prior to installation. The only service recorded for the home after June 2015 was for the sound system which the technician resolved on site. All e signature contracts require the signor to review all page before entering a signature.