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Vital Statistics Department

2.6

About this business

Location details

5441 Commercial Boulevard, Juneau, AK, 99801, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
2.618 reviews
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. Shannara's profile image
. Shannara 
on Google
2 months ago

I -might- be bias because I used to work there. However, I have been their customer for many, many, years. Wedding, children births, etc. Customer Service has always been most excellent. 

Willow Davis's profile image
Willow Davis 
on Google
2 months ago

I spoke with two different people here and they went above and beyond to help me get my birth certificate straightened out. I ordered one and it was lost in the mail. I explained my situation to them and how I needed it in order to travel. They did everything in their power to get me one as soon as possible. There are truly great people that work here. 

Joyce Fitisemanu's profile image
Joyce Fitisemanu 
on Google
5 months ago

This is literally the worst records place I have ever experienced for records!!! I contacted Ms. Charlotte Perry a month ago for CORRECTIONS that someone had made TWICE on my childrens records through the time frame of 4 months. She told me to fax her the information asap. I even have it in an email for proof. I didn't get any responses to my emails telling her the information was sent nothing. When I realized nothing was happening i called to find out what's going on because we are military and the information that we need ... read more

Somer Langowski's profile image
Somer Langowski 
on Google
9 months ago

never answered my call. still waiting fot my daughters birth certificate and its been 2 months... 

Washington Stadunks's profile image
Washington Stadunks 
on Google
10 months ago

They do not answer phone or have a receptionist to help answer questions. They said in automated message due to being under staffed. Which is not an excuse. I paid extra to expedite my marriage certificate to work on my husband’s will. It has been a month now. Terrible coming from our state! 

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Frequently asked questions about Vital Statistics Department

How is Vital Statistics Department rated?

Vital Statistics Department has a 2.6 star rating with 18 reviews. 

When is Vital Statistics Department open?

Vital Statistics Department is closed now. It will open tomorrow at 8:00 a.m. 

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