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Vital Records Control
- Consumer Services
- Sacramento, CA
About this business
Location details
8151 Fruitridge Rd, Sacramento, CA, 95826, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I cannot recommend this company to my worst enemy. They consistently fail with communication. They don't advise when they are making changes to your billing. You have to initiate all contact in order to have them follow-up. Customer service is non-existent with this company. Canceling service is a drawn-out process. Save yourself the trouble and use someone else.
I share the comments and frustrations of the previous reviews. Terrible billing practices and awful customer service.
The worse company ever. We have been trying to close our account with them and they keep billing us for nothing. They have not done any work for us for six months, but they keep billing us and customer servicer is non existant. Saty awat from this company.
Businesses considering using a records management and shred service - BEWARE of VRC. If we could give this company a ZERO star rating, we would, but must in order to make this company's HORRID customer service public. Having been with DataSafe for many years and receiving magnificent service from them, along comes Vital Records Control (VRC) taking over and the problems began. What started as just a bad dream has turned into a nightmare over invoicing issues that cannot be resolved, outrageous charges for minimal usage shred... read more
Frequently asked questions about Vital Records Control
How is Vital Records Control rated?
Vital Records Control has a 1.4 star rating with 5 reviews.
When is Vital Records Control open?
Vital Records Control is closed now. It will open tomorrow at 8:00 a.m.
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