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Vistra/TXU Energy Corporate Office
- Business Services
- Irving, TX
About this business
Location details
6555 Sierra Dr, Irving, TX, 75039, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Honestly, really a great company. I was disconnected by phone before speaking with Raul supervisor so here I am. There was a minor miscommunication that caused a seeious situation but was able to speak with KAYLA and RAUL. They fixed everything, answered every question, left no crumbs, with no hesistation or frustration. And I am ao appreciative of them and their work. Prayerfully they get a raise from the praise or something of equivalence. THANK YOU GOD AND THANK YOU BOTH SO MUCH FOR ALL YOUR HELP!!! 🥰🤎
This place is fraudulent. They give you set prices. yet nothing is stable on your bill . They have ridiculous fees and they do not care about the customer its about how much money they can milk from the average joe. I highly discourage anyone thinking about using this place for your electric company just the fee for canceling alone is over 260 buck
Other than the app. These guys are not very good and customers service is poor immediately after telling them you need to switch providers based on price. Today the first person hung up on me. I called back and made it to service plan person. They then proceed to ask about new provider to research them and slander them live on call claiming they are just trying to help. Then shortly after I explained, politely, I just want to switch. I needed to know if this call would be enough to not continue service after contract date en... read more
I have been with TXU for three more years, their plan is made for different needs, and the customer services are always helpful!
Jessica was able to calmly help me with my inquiry. I was worried & going through a tough time & she helped me with the best option for me. She made sure I understood what was next & just a patient kind communicator.
Frequently asked questions about Vistra/TXU Energy Corporate Office
How is Vistra/TXU Energy Corporate Office rated?
Vistra/TXU Energy Corporate Office has a 4.7 star rating with 8,672 reviews.
When is Vistra/TXU Energy Corporate Office open?
Vistra/TXU Energy Corporate Office is closed now. It will open on Monday at 8:00 a.m.
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