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Vistar Eye Center

3.7

About this business

Location details

280 Westlake Rd, Westlake Corner, VA, 24101, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.742 reviews
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Cindy Carbaugh's profile image
Cindy Carbaugh 
on Google
4 months ago

I just left the office without being seen. I had made an appointment a few weeks ago for today, November 20 at 10:30. When I arrived and told the young girl at the desk my name she said you don’t have an appointment and you haven’t been seen since 2023. She was rude and unhelpful. Obviously, whoever made the appointment did not put it in the system. She made no attempt to reschedule or apologize for the mix-up. Based on other reviews this is their normal. I did like Dr. Ali but I will not return. I also had to have glasses a... read more

C/J Willis's profile image
C/J Willis 
on Google
6 months ago
Jenifer Suri's profile image
Jenifer Suri 
on Google
10 months ago

They added health related things to my chart that weren’t true (nor assessed/asked about). I had ask them to rectify, to remove it, so i’d have an accurate chart. The majority of the staff are snappy and rude (Brittany is the only one who provides good customer service). Just went there again today to fit my contacts, got same rude attitude. I suggest looking at the recent reviews about how customers felt and the rude attitudes that others have experienced dealing with Vistar staff and judge if you still want to pay money to... read more

Jarely Parada's profile image
Jarely Parada 
on Google
11 months ago

We just moved to the area and needed a refill on my husband’s contacts. The one star is not because they couldn’t do it, but how they went about it - didn’t offer us other resources (that would allow us to get a few temporarily), not understanding or welcoming, and didn’t have an open slot until October for new patients. Instead they were extremely rude. The first staff member spoke to me like I had a time limit with her and was an inconvenience and the second one made a sigh of annoyance after speaking to my husband. It’s s... read more

Chris Willis's profile image
Chris Willis 
on Google
11 months ago

Desk staff sucks, not remotely helpful or nice. They seem to hate working here. I wouldn’t be a patient even if I could get an appointment in the next 8 months. 

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Frequently asked questions about Vistar Eye Center

How is Vistar Eye Center rated?

Vistar Eye Center has a 3.7 star rating with 42 reviews. 

When is Vistar Eye Center open?

Vistar Eye Center is closed now. It will open tomorrow at 8:00 a.m. 

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