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Visionworks is a leading provider of eye care services, committed to providing our customers with an excellent shopping experience and high quality products and services with the best value and selection in the industry. All of our stores offer designer and exclusive brand frames, lenses, sunglasses and accessories along with leading technology in vision correction. Our comprehensive service offerings include contact lens dispensing, in-store labs which provide one-hour service on most prescriptions at many locations. Every ... read more
160 Creekside Way Ste 202, Ste 202, New Braunfels, TX, 78130, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 8:00 p.m. | |
Tue | 9:00 a.m. to 8:00 p.m. | |
Wed | 9:00 a.m. to 8:00 p.m. | |
Thu | 9:00 a.m. to 8:00 p.m. | |
Fri | 9:00 a.m. to 8:00 p.m. | |
Sat | 9:00 a.m. to 7:00 p.m. | |
Sun | 12:00 p.m. to 6:00 p.m. |
My wife and I were both looking for new glasses. Went in and there was quite a few people in the store, decided to eat lunch and come back. When we came back we were waited on when we walked in, found several pairs we liked and purchased our glasses. Staff was friendly and knowledgeable.
Business response:
We are so happy to hear this Walter!!! We truly appreciate you taking the time to give us such a fabulous review!
10 years and service has always been good but ordered a pair of glasses recently and paid X amount. They didn’t fit correctly and went to the store today. With customer satisfaction guarantee allowed to pick out another pair of equal value. Only equal value was the brand I picked originally that would ultimately not fit again with how the manager explained the lens fitting. Picked another pair that that was slightly less than what I originally paid and there is no reimbursement for the difference. If I had picked out a pair ... read more
Business response:
We're sorry to hear we let you down, PL. Please email us any additional details, your name, the store information and your phone number to customerservice@visionworks.com. We'd like to look into this on your behalf.
Good selection and always have discounts or special offers. Fast delivery! Very friendly.
Awesome service! Cecy was a big help she was nice, polite, very professional and told us the best offers they had! Will definitely come back and ask for her!
Very good service. Received my daughter's glasses the same day! I'll definitely be back!
They have very good customer service!
Pat and Cavy were super helpful! Allowed me time to select frames and checked on me though out my visit. Made sure I understood everything about my lens selection. Thank you and I will be back and recommend Visionworks in New Braunfels at Creekside to all in need of glasses.
Very good service, Said it wld take 3 hours for 2 pairs of glasses, under hour & half they called me, they were Ready, excellent place.
Visionworks has a 4.6 star rating with 406 reviews.
Visionworks is closed now. It will open at 9:00 a.m.
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