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Visionworks is a leading provider of eye care services, committed to providing our customers with an excellent shopping experience and high quality products and services with the best value and selection in the industry. All of our stores offer designer and exclusive brand frames, lenses, sunglasses and accessories along with leading technology in vision correction. Our comprehensive service offerings include contact lens dispensing, in-store labs which provide one-hour service on certain types of prescriptions. Every purcha... read more
11110 Mall Circle, P.O. Box 6035, P.O. Box 6035, Saint Charles, MD, 20603, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 10:00 a.m. to 9:00 p.m. | |
Tue | 10:00 a.m. to 9:00 p.m. | |
Wed | 10:00 a.m. to 9:00 p.m. | |
Thu | 10:00 a.m. to 9:00 p.m. | |
Fri | 10:00 a.m. to 9:00 p.m. | Open now |
Sat | 10:00 a.m. to 9:00 p.m. | |
Sun | 11:00 a.m. to 6:00 p.m. |
I ordered contacts after my eye exam 3 weeks ago, and I’m still waiting on them🤦🏾♀️they kept me on hold for at least 30 mins each time I’ve called, had 2 people promised to call me back after calling the vendor for a status update and they never did. What kind of business is this?
Business response:
We're sorry to hear we let you down, Cheryl. Please email us any additional details, your name, the store information and your phone number to customerservice@visionworks.com. We'd like to look into this on your behalf.
Business response:
We're sorry to hear we let you down, Dale. Please email us any additional details, your name, the store information and your phone number to customerservice@visionworks.com. We'd like to look into this on your behalf.
Very disappointed in this store and company as a whole. I have been waiting on contacts and glasses since March. Granted the current pandemic is partly responsible; however, two and a half months ago I was contacted by the Regional Manager who promised to fix the issue by transferring my information to a store not completely shut down. After a month I called them and they said they have never heard of me so about two weeks later I contacted the original store in the St Charles Town Center and again I was given the runaround.... read more
Awesome!! Awesome ! Needed a eye exam Doctor Arnold great exam. Sales was nice 👍🏽 👍🏽up to Miss Donna And Miss Phebe
The doctor was very thorough and the service was spectacular
Outstanding Customer Service !
Excellent customer service!
Visionworks has a 4.3 star rating with 377 reviews.
Visionworks is open now. It will close at 9:00 p.m.
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