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Visionworks

4.3

About this business

Visionworks is a leading provider of eye care services, committed to providing our customers with an excellent shopping experience and high quality products and services with the best value and selection in the industry. All of our stores offer designer and exclusive brand frames, lenses, sunglasses and accessories along with leading technology in vision correction. Our comprehensive service offerings include contact lens dispensing, in-store labs which provide one-hour service on certain types of prescriptions. Every purcha... read more

Location details

11110 Mall Circle, P.O. Box 6035, P.O. Box 6035, Saint Charles, MD, 20603, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 9:00 p.m.
Tue10:00 a.m. to 9:00 p.m.
Wed10:00 a.m. to 9:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.Open now
Sat10:00 a.m. to 9:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
4.3377 reviews
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Cheryl Wheeler Morris's profile image
Cheryl Wheeler Morris 
4 years ago

I ordered contacts after my eye exam 3 weeks ago, and I’m still waiting on them🤦🏾‍♀️they kept me on hold for at least 30 mins each time I’ve called, had 2 people promised to call me back after calling the vendor for a status update and they never did. What kind of business is this? 

Business response:

We're sorry to hear we let you down, Cheryl. Please email us any additional details, your name, the store information and your phone number to customerservice@visionworks.com. We'd like to look into this on your behalf. 

Dale Alford's profile image
Dale Alford 
4 years ago

Business response:

We're sorry to hear we let you down, Dale. Please email us any additional details, your name, the store information and your phone number to customerservice@visionworks.com. We'd like to look into this on your behalf. 

Dale Redux Alford's profile image
Dale Redux Alford 
4 years ago

Very disappointed in this store and company as a whole. I have been waiting on contacts and glasses since March. Granted the current pandemic is partly responsible; however, two and a half months ago I was contacted by the Regional Manager who promised to fix the issue by transferring my information to a store not completely shut down. After a month I called them and they said they have never heard of me so about two weeks later I contacted the original store in the St Charles Town Center and again I was given the runaround.... read more

PastorJames Polly's profile image
PastorJames Polly 
recommend  Recommended
5 years ago

Awesome!! Awesome ! Needed a eye exam Doctor Arnold great exam. Sales was nice 👍🏽 👍🏽up to Miss Donna And Miss Phebe 

Linda Balzer's profile image
Linda Balzer 
recommend  Recommended
6 years ago

The doctor was very thorough and the service was spectacular 

Cheryl Foster's profile image
Cheryl Foster 
recommend  Recommended
6 years ago

Outstanding Customer Service ! 

Kimberly Mccain's profile image
Kimberly Mccain 
6 years ago

Excellent customer service! 

Susan McGee Downing's profile image
Susan McGee Downing 
6 years ago
Frank Pilato's profile image
Frank Pilato 
7 years ago

Frequently asked questions about Visionworks

How is Visionworks rated?

Visionworks has a 4.3 star rating with 377 reviews. 

When is Visionworks open?

Visionworks is open now. It will close at 9:00 p.m.  

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