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Visionworks
- Laser Eye Surgery/Lasik
- Waco, TX
About this business
Visionworks is a leading provider of eye care services, committed to providing our customers with an excellent shopping experience and high quality products and services with the best value and selection in the industry. All of our stores offer designer and exclusive brand frames, lenses, sunglasses and accessories along with leading technology in vision correction. Our comprehensive service offerings include contact lens dispensing, in-store labs which provide one-hour service on most prescriptions at many locations. Every ... read more
Location details
6001 W Waco Dr #612, #612, Waco, TX, 76710, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 9:00 p.m. | |
| Tue | 10:00 a.m. to 9:00 p.m. | |
| Wed | 10:00 a.m. to 9:00 p.m. | |
| Thu | 10:00 a.m. to 9:00 p.m. | |
| Fri | 10:00 a.m. to 9:00 p.m. | |
| Sat | 10:00 a.m. to 9:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
My sales associate was AWFUL! The bottom of the receipt says the name "Predro" but i am not sure if that is his name. First we walked in and no one helped us and skipped to the couple who came in 10plus minutes after us. Then i explained i just wanted some glasses and i picked up $69.95 pair. The sales associate then tells me i should pay out of pocket for them and just get an Anne Cline pair that would be covered up to $170 with my insurance and the cheap pair will be great for their promotion. He rings up the more expensiv... read more
Business response:
Felicia, we are extremely sorry to hear about your experience with us! We strive to provide the highest level of customer service to our valued customers and are deeply concerned when we do not. Please feel free to send us a private message or email customerservice@visionworks.com with any additional details and your contact information. We appreciate any opportunity to make things right, and would like to look into this on your behalf.
RecommendedI took my 7 year old daughter here for her first pair of glasses and Paul was just spectacular. He helped steer us to the right pair and knew exactly how to deal with my little “diva”! Very respectful and gave us time to think about it and come back. Highly recommend!! Thanks again, will be back next time!
This place truly does try and take care of every need. The salespeople ask the right number of questions to truly customize your eyewear to what you want . Excellent service!!
Good selection of glasses. Great staff, very helpful and kind.
We went in to get my sons glasses fixed maybe but instead came out with a way better deal Paul helped us out and he was awesome saved my son a lot of $$$ thanks Paul
Went in today with my prescription and Paul hooked it up! He was super sweet, joked around and just let me look around for frames. He was super helpful and tried to help me in my situation. Paul is a life saver!
Horrible service today. Obnoxious clerk skips us in order to help a customer who JUST walked in... then skips us AGAIN to do an eyewear order for another set of customers.
Frequently asked questions about Visionworks
How is Visionworks rated?
Visionworks has a 4.7 star rating with 252 reviews.
When is Visionworks open?
Visionworks is closed now. It will open at 10:00 a.m.
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