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Visionworks

3.9

About this business

Visionworks is a leading provider of eye care services, committed to providing our customers with an excellent shopping experience and high quality products and services with the best value and selection in the industry. All of our stores offer designer and exclusive brand frames, lenses, sunglasses and accessories along with leading technology in vision correction. Our comprehensive service offerings include contact lens dispensing, in-store labs which provide one-hour service on many prescriptions. Every purchase has an un... read more

Location details

1045 Southdale Center, Edina, MN, 55435, United States

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WeekdayScheduleStatus
Mon10:00 a.m. to 9:00 p.m.
Tue10:00 a.m. to 9:00 p.m.
Wed10:00 a.m. to 9:00 p.m.
Thu10:00 a.m. to 9:00 p.m.
Fri10:00 a.m. to 9:00 p.m.
Sat10:00 a.m. to 9:00 p.m.
Sun11:00 a.m. to 6:00 p.m.
3.9165 reviews
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Mary Armstrong's profile image
Mary Armstrong 
recommend  Recommended
5 years ago

Amazing customer service! The store manager helped me get a pair of contact lenses to tide me over during the COVID-19 closure. Thank you, Ken Ridgeman! I am a customer for life! 

Amy Korman Farsht's profile image
Amy Korman Farsht 
recommend  Recommended
5 years ago

Danielle is the BEST! She has been working with my son for 3-4 years now and greets him by name when we walk into the store. She knows he has trouble sitting still and focusing long enough for his glasses fitting, and she finds a way to work with him every time. She is kind, patient and calm which is exactly what he needs. She even had his favorite pair of frames ready for him last time we can into the store with a repair. She really is an amazing employee and I am so glad we can count on her to care for my son's vision need... read more

Paula Kelley's profile image
Paula Kelley 
recommend  Recommended
5 years ago

I went to Visionworks in Edina and purchased two pairs of glasses, I kind of stopped going at one point because of the high pressure to up-sell. Danielle was awesome, she was conscious of my budget needs and worked to get me the best deal within my price range. She didn’t try to pressure me into getting the best of the best and made my shopping experience a great one. Danielle makes Visionworks Great Again! She deserves a raise and a promotion! 

Mimi Hahn's profile image
Mimi Hahn 
recommend  Recommended
6 years ago

Awesome staff and experience 

Karen Wantock's profile image
Karen Wantock 
6 years ago

Tonight I had the worst eyeglasses shopping experience of my life. The person trying to adjust a pair of demo glasses to fit me called in what I believe to be a more seasoned staff member to help. The second person was negative from the minute she sat down. While obviously more experienced, when I told her how I wanted the glasses to sit on my face, she lauthoritatively said, "Well, I think that's silly. " Um... Hello. My face, my choice. I'm going to spend my money somewhere I won't be insulted. 

Renee Hammes's profile image
Renee Hammes 
recommend  Recommended
6 years ago

Always friendly staff.. special thank you to Marie C. at Southdale location. My lens had popped out and it was later in day when I came in with my glasses. She fixed them up and she was cheerful and pleasant. (: 

Whitney Witknee Buck-Rogers's profile image
Whitney Witknee Buck-Rogers 
7 years ago

Great optometrist, and place to shop for new lenses/frames! It isn’t easy for me to pick out new frames generally, but Tasha was very helpful which I appreciated so much! Would definitely recommend and I plan to always go here when I need new glasses! Thank you � 

lou l.'s profile image
9 years ago

Dont go here. They have very dirty, hairy, unhygienic workers there. I think overall Visionworks has good deals, but this location has a woman that is really very scary. When I say scary, i really mean it. She has scars that cover half her face. I think it is a she ( Karen or Kathy is what her nametag said). Have you ever seen scarface? That is her. She was mean like that too. But this is not a problem for me. She ended up helping me with my glasses with her VERY HAIRY HANDS. She smelled like she had not taken a shower in 2 ... read more

Denisse V.'s profile image
Denisse V. 
11 years ago

My experience in this store was terrible. The manager, Joey, did not display any customer service skills and had way too much attitude. I purchased 2 pairs of glasses 4 months ago and had to come back 3 times to get them adjusted because they kept giving me headaches. When the employees "adjust" the frames they pull and yank on the frames with a ridiculous amount of force and pressure. They completely disregard the care for the product and I am convinced that their practices ruined the frame to begin with. I had to return to... read more

Frequently asked questions about Visionworks

How is Visionworks rated?

Visionworks has a 3.9 star rating with 165 reviews. 

When is Visionworks open?

Visionworks is closed now. It will open at 10:00 a.m. 

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