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Vision X Lighting
- Business Services
- Federal Way, WA
About this business
Location details
1601 Boundary Blvd, Ste F, Federal Way, WA, 98001, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The ONLY person worth talking to is Sterling. Everyone else is a tool! Horrible customer service unless it’s in Sterling’s control. He’s the only one with a sense of customer service and the only one that listened to the customer. When asked for a partial refund I was offered swag and bs. WHY would I want to advertise for a company that provides horrible customer service. Started out the conversation with another guy about a partial refund and the tool tried selling me more over priced lights. Buyer BEWARE!!! Shop eBay!
Purchased 2 pod lightbar systems from Vision X and they both failed. Both were professionally installed and both failed. The warranty process for this company is pretty janky. They make you buy a replacement then return the defective item ( $1000.00 for the light bar) then they credit you back after they receive the defective item. I took the vision X lights out and Threw them in the trash and replaced with Rigid lighting and no problems after that. Poor customer warranty procedures and policies.
Love my light bar and fog lights! 💯
Amazing lighting and warranty. Best in the business.
I had a set of head lights from Vision X on a Wrangler. The lens clouded with failure of the outer surface. I called and spoke with Stuart Walker, he and I where we came to an agreement on the warranty. The only delay was me getting to the Jeep so I could get the number on the back of the bulbs I had. The jeep was in Colorado and I was in Austin at the time. Stuart agree to allow me to get to the Jeep for the info. When I got to Colorado I contacted Stuart, he agreed to go ahead with the process once I sent him the date on t... read more
Frequently asked questions about Vision X Lighting
How is Vision X Lighting rated?
Vision X Lighting has a 3.7 star rating with 19 reviews.
When is Vision X Lighting open?
Vision X Lighting is closed now. It will open on Monday at 9:00 a.m.
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