Virtuox Inc

Michael R. 

on Birdeye

a week ago

The instructions accompanying the device did not match the device. Buttons for "Program" and "Start" were in opposite positions on the device. This led to a false report and cost me extra time and money to pick up the device a second time. I am still waiting for a copy of the written report. I don't know that I could trust the report when it comes. 

Donald T. 

on Birdeye

a year ago

Rude customer support, Also sent email stating item was shipped, but rep said no it had not, someone does not know what they are doing there, BE CAUTION!!!!! 

Joshie 

on Birdeye

a year ago

Rip off, overcharging, scamming, trash company. FRAUD 

Gary P. 

on Birdeye

2 years ago

Very rude unprofessional people. Do not use this service. They could not even get my address correct to ship it too. I give them zero stars 

Michelle A. 

on Birdeye

2 years ago

Very rude and unprofessional employees. You should hire employees who speak English. This place is a rip off and scam. Absolutely do not recommend.  

Patty M. 

on Birdeye

2 years ago

The people who answer calls are extremely rude and sarcastic. They definitely need to train the employees with customer service skills because they don't have any whatever.  

Bette J. 

on Birdeye

4 years ago

I called in and paid my bill ,after looking at my bank statement I found they had charged me twice.After calling the billing dept.they insisted they had not.Called my bank and they verified Virtuox had billed twice.It was only $10. BUT it is the principal of over charging. They do this too alot of people it can add up to alot of money fraudulently be obtained by this company.I will try my best to contact corperate but if their additude is the same as their customer service I may be out of luck.Then to the Better Business Bur... read more

Dale D. 

on Birdeye

4 years ago

First Oximeter unit must have been defective... or a dying battery, as the unit was off by morning... they sent another without letting me know, so the unit could have been sitting on front porch (that I don't use) for weeks, and with them then trying to bill me for the lost unit.... only found out about the second unit being shipped when trying to be a good customer/patient and calling to see if the first unit had been received by them.... both units had smudges on the face, causing me to think they're cleaning sanitation o... read more

Paul O. 

on Birdeye

4 years ago

Absolutely inept and unprofessional company and representatives. Continually screwed up our pulse Ox tests shipping and information. Finally sent it and it was for an adult not an infant and failed to rectify it in a timely way. They went on to tell me their excuse was they don’t do pediatric patients but they sure were eager to take our money.