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Virginia Propane
- Propane
- Ashland, VA
About this business
Location details
11277 Air Park Rd, Ashland, VA, 23005, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Good prices come at the expense of shaky business values and faltering owner morals. They have no issues with dropping you as a customer with less than a week’s worth of propane because you are suddenly too far for them to service (Goochland). This decision came from the owner of the company directly. My family will likely go without hot water for bathing for at least a week while we arrange a new supplier. Be wary if you’re not in the immediate vicinity of north Richmond. After great customer service initially, it’s dis... read more
Absolutely terrible!!! Can’t ever get in touch with anyone. they told me they would call to set up a pick up date. No one ever called me. I have tried to reach out. They showed up on their own without letting people know.. Would never use them again !!!
Its an absolute pain calling them. They want to know your last bill amount, your credit card info, when ur last bill was. Like come on. Your not that important. People have lives. Just to talk about your account. I hate this company with a passion.
I hate that I even have to select one star to leave this review. We have been a Virginia Propane customer since 2021. During that time, our annual propane refills have been: 2022: 40 gallons 2023: 45 gallons 2024: 56 gallons 2025: 66 gallons 2026: 67 gallons Despite our usage steadily increasing each year, we were recently informed that because we do not meet a new 70-gallon annual minimum, our tank rental fee is increasing from $48 per year to $190 per year—nearly a 300% increase. We only use propane for our gas logs and ou... read more
This is the worst propane company in Richmond Virginia. They will deliver will 20 gal every 3 months regardless if you need propane or not. They get their $15 delivery charge With the least provocation they threaten to dig up your tank and just leave a big hole in the ground. They even threatened to destroy my fence if it got in their way. Customers service is a joke. They lie about correspondence just to trap you. Suffice it to say they are morally bankrupt.
Frequently asked questions about Virginia Propane
How is Virginia Propane rated?
Virginia Propane has a 3.6 star rating with 232 reviews.
When is Virginia Propane open?
Virginia Propane is closed now. It will open tomorrow at 9:00 a.m.
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