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2223 Duke St, Alexandria, VA, 22314, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 4:30 p.m. | |
| Tue | 8:30 a.m. to 4:30 p.m. | |
| Wed | 8:30 a.m. to 4:30 p.m. | |
| Thu | 8:30 a.m. to 4:30 p.m. | |
| Fri | 8:30 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
So, you want water in your house, right? And American Water is the only option. Then the bill comes. You want to pay that bill because you are an honest person and you pay your bills. And this is where things get fun. They won't take your money unless you actually pay them an extra fee. This is not a late fee or a service fee; it's just a fee for the sake of being a fee. You can't pay online because their website never works. There is no way to sign in. You can't simply type in your account number. No, that won't work. So, y... read more
Have been calling for 2 months to get a water meter permit. The call center says that someone will follow up, which never happens. This has caused delays for a build out.
Sewerage is better than American water. Pun intended lol
If I could give negative stars, I would. Anytime someone in our townhouse community needs to turn off a main water pipe for repairs, it takes American water HOURS to fix the issue...even long after repairs have been completed. Completely unacceptable!
American Water cut off our water with little to no warning. It’s been over 12 hours without water in our neighborhood and no real answers to when it’s supposed to be fixed. Absolutely ridiculous.
Virginia American Water Company has a 1 star rating with 3 reviews.
Virginia American Water Company is closed now. It will open tomorrow at 8:30 a.m.
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