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Vip Parts Tires & Service

3.0

About this business

Location details

911 Stillwater Ave, Bangor, ME, 04401, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 6:00 p.m.
Tue7:30 a.m. to 6:00 p.m.
Wed7:30 a.m. to 6:00 p.m.
Thu7:30 a.m. to 6:00 p.m.
Fri7:30 a.m. to 6:00 p.m.
Sat7:30 a.m. to 6:00 p.m.
Sun9:00 a.m. to 4:00 p.m.
3.013 reviews
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Chris Pelletier's profile image
Chris Pelletier 
4 years ago

Avoid! Apparently when nothing is wrong and you just need an inspection, they will create a problem to make some money. Literally watched them tug on fenders and door jambs until one broke and then needed repair. Took to another garage immediately. 

Hannah Taft's profile image
Hannah Taft 
recommend  Recommended
4 years ago

Awesome customer service! 

Business response:

Thank you for turning to VIP! We are pleased to read that we provided you with great service. Our Bangor Stillwater Ave. VIP Tires & Service team appreciates your review, and we look forward to seeing you again in the future, Hannah! 

Kody Tsh Dill's profile image
Kody Tsh Dill 
4 years ago

Shout out to VIP on Stillwater in Bangor for your piss poor customer service and your drugged out employees. Called from waterville on our way back to Bangor and scheduled to have tires changed at 4:30. Showed up and they said they'd get it right in, the proceeded to tell me they couldn't change the tires because the wheels were aftermarket, and then that the wheel spacers needed to be removed ( I told the tech to take them off if that's what his heart disired), and the because the tires weren't the factory size tire for the... read more

Business response:

Every single VIP customer deserves nothing less than trustworthy, professional service, Kody. We’re disappointed that your experience did not measure up to this. Please email your contact details to CChassie@vipauto.com so that we may discuss ways to make this right. 

Kody Dill's profile image
Kody Dill 
4 years ago

Shout out to VIP on Stillwater in Bangor for your piss poor customer service and your drugged out employees. Called from waterville on our way back to Bangor and scheduled to have tires changed at 4:30. Showed up and they said they'd get it right in, the proceeded to tell me they couldn't change the tires because the wheels were aftermarket, and then that the wheel spacers needed to be removed ( I told the tech to take them off if that's what his heart disired), and the because the tires weren't the factory size tire for the... read more

Jillian Roy's profile image
Jillian Roy 
5 years ago

I went in for a simple repair and they found a million things that was wrong with it after I've had two mechanics look at it and tell me that there is nothing wrong in my car other than needing an alignment they suck 

Beth Florey's profile image
Beth Florey 
7 years ago

Today was the worst service. Went in for a flat repair and the tech started looking at the wrong tire after I let the sales person know that the flat was in the trunk. The the tech couldn't be bothered to put the spare back right. I had to mention it to the sales person. Even after the tire was placed I the correct spot. When I got home the cover was placed back correctly. 

Cameron Okeson's profile image
Cameron Okeson 
7 years ago
Erick Chambers's profile image
Erick Chambers 
7 years ago

letting a young lady drive away on a deflating tire that could have de-rimmed and caused an accident. damaging the parts on her car then charging her for the parts and making her come back another day. to fix the tire that she was there to fix in the first place. 

Frequently asked questions about Vip Parts Tires & Service

How is Vip Parts Tires & Service rated?

Vip Parts Tires & Service has a 3 star rating with 13 reviews. 

When is Vip Parts Tires & Service open?

Vip Parts Tires & Service is open now. It will close at 6:00 p.m.  

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