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Vintage Security
- Home Services
- Jessup, MD
About this business
Vintage Security, a division of Protection 1, provides monitoring services and security systems to over 18,000 customers throughout the Northern Virginia, Washington D.C, and Maryland areas. We offer a complete line of hardwired and wireless equipment. Call us today at 877-767-1800.
Location details
8220 Stayton Dr, Ste A, Jessup, MD, 20794, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
HORRIBLE CUSTOMER SERVICE. I have had Vintage Security for 3 years now and their customer service is just the worse. Couple of sensors went bad and I was told that the would be covered, but then it is not. Which is fine, so I try to schedule an appointment and they were trying to charge me $100 for a home visit and then $150 for a motion sensor, which is just insane. After going back an forth, I just gave up. Now I have switched to a different company and called to cancel and it couldn't be any more difficult. They charged m... read more
Less than 2 and a half years of having Vintage, the living room motion detector decides to malfunction at 2am and then decided to beep AGAIN at 6am. I am informed that a service trip is billable. "With anything you buy there are going to be problems. If you buy a phone or a car there are going to be issues and you have to pay to fix them." Sure, if I get into a car crash or if I drop my phone, I would certainly pay for this to be fixed. But if a car can no longer drive or if a phone can no longer make phone calls within a co... read more
Had Vintage for about 5 years. A couple years in started having problems with the power failure alert going off repeatedly (for hours or days) after a power failure. I would reset it and clear the alert then anywhere from 15 mins to 2 or 3 hours later it would go off again. Customer service kept telling me it was a user error and would walk me through how to clear an alert (help I didn't need) and would not believe me that it would go off again. When it did and I called back I would get another rep who would not believe me a... read more
Frequently asked questions about Vintage Security
How is Vintage Security rated?
Vintage Security has a 1 star rating with 3 reviews.
When is Vintage Security open?
Vintage Security is closed now. It will open on Monday at 9:00 a.m.
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