Villages Eye Institute's cover image
Claimed

This profile has been claimed by the business owner or representative.

Villages Eye Institute

4.7

About this business

Location details

13940 U.S. 441, Ste 503, Lady Lake, FL, 32159, United States

Get directions
WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.7161 reviews
Select a rating
Robin Waterfall's profile image
Robin Waterfall 
9 months ago

I would give this office ZERO stars if that were an option. I found Dr.Ramsay to be very competent, respectful to patients, snd caring. However, the whole office staff is beyond awful. From not answering the phone & putting on the out-of-office message (so you cannot leave one) when called DURING office hours, to scheduling surgery without informing the patient and then lying about it and saying she did tell me (even though I had a witness to the contrary and shouldn’t you CONFIRM with the patient the date is acceptable??)... read more

Donna Hayhurst's profile image
Donna Hayhurst 
4 months ago

They are very caring I'm very patient. I would recommend them to anybody 

Pamela Green's profile image
Pamela Green 
3 years ago

I have received semi-good care here. I saw Dr Ramsay for the 1st time on this visit and was pleased. He was personable, explained well and took his time with me. I still have an issue with the short staffing problems and having to wait outside on a porch until someone comes to answer the door. Ridiculous customer service. It was raining, thundering and lightening on my last visit. No way was I waiting on a porch for them to let me in. The front staff doesn't appear to pay any attention to those coming in for an appointment.... read more

Marion White's profile image
Marion White 
4 years ago

Found staff to be helpful and efficient on my two current appointments. My only complaint is the length of time it has taken from my initial referral (mid-October) to my first appointment (md-December) then to scheduling of cataract removal (end of March). It would also be very helpful if appointments, etc. could be emailed. 

Patricia Mattson's profile image
Patricia Mattson 
6 years ago

I was very pleased with all the staff. Exceptionally Very through with my testing. Took her time and was very nice and a pleasant personality. Went thru a lot of testing. Ryan was super nice. Had a wonderful personality and you could tell he enjoyed his job. Very personable and I feel very knowledgeable explaining things to me. Front desk very nice as well. Thank you for the care you will be giving me as well. Patricia Mattson 

View all google reviews

Frequently asked questions about Villages Eye Institute

How is Villages Eye Institute rated?

Villages Eye Institute has a 4.7 star rating with 161 reviews. 

When is Villages Eye Institute open?

Villages Eye Institute is closed now. It will open at 8:00 a.m. 

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com