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12101 Chestnut Branch Way, Clarksburg, MD, 20871, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:50 a.m. to 5:00 p.m. | |
| Tue | 7:50 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:50 a.m. to 5:00 p.m. | |
| Fri | 7:50 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The best team ever! First of all, every single staff member is extremely friendly, patient, professional & accommodative. My daughter got expanders (which were installed in no time with zero pain or discomfort), I was trained on how to turn expander key right at the office (it was supposed to happen daily at home for 20 days) yet, I was terrified to turn the key every day, and in the end I messed it up by causing a mechanical jam 2 days later. I brought my kid without any appointment as soon as they opened the next day: they... read more
Our overall experiences were great. Dr. G and the staffs were very friendly and professional. I recommended this practice and you won't be disappointed.
Update: I wanted to share an update to my earlier review. Both the doctor and the front office staff personally reached out to apologize and clear the air, and it truly felt heartfelt. They took the time to listen, acknowledge what happened, and make things right. I genuinely appreciate the sincerity of their apology and the effort they made to ensure we felt heard and respected. It meant a lot and showed real character and care. Thanks again! I highly recommend them - they truly go out of their way to provide personal care ... read more
Worst experience with front office staff. Incredibly rude and unprofessional for no reason. I went in because my child had an emergency — their wire broke — and instead of showing even basic concern, the woman at the desk refused to listen or accommodate us. She started yelling about being short-staffed and was unwilling to help. I had to push hard just to get an earlier appointment, even though we were already scheduled later the same day and were simply asking to be seen sooner. There was absolutely no reason for that leve... read more
Overall I was very impressed with the building and staff. Dr G and all the staff were extremely friendly during the appointment and gave honest objective opinions on the treatment options. I recommend this practice for anyone looking for an ortho consult.
Village Orthodontist has a 4.8 star rating with 24 reviews.
Village Orthodontist is closed now. It will open on Monday at 7:50 a.m.
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