Village Nissan

Steven B 

on Google

2 months ago

Recently moved to North Lakes and needed a warranty claim carried out on my Nissan. Unfortunately, my experience here was far from what I’d expect from a professional dealership. Shortly after dropping it off for a warranty gear knob replacement, I was informed that the entire gear shifter had been sheared off - an avoidable outcome in experienced hands. Considerable back-and-forth was required to have this rectified, with my car left out in the rain and moved around the lot during the process. I was promised a car wash to m... read more

dsquared Do 

on Google

2 months ago

You would think that getting your vehicle serviced by Nissan dealership, if there’s any issue with it you could bring it to another Nissan dealer to have a look at the issue. It’s not the case. 

Matthew Roseler 

on Google

2 months ago

I tried to booked a service for my company Nissan X-Trail through Nissan North Lakes’ online portal almost a month ago and never got a response. Two weeks later, I followed up through their live chat and spoke with what they claim is a “real person” — though it felt more like AI — and was told someone would contact me ASAP to book it in. It’s now been another two weeks and still nothing. The level of service and communication isn’t just disappointing — it’s non-existent. The car itself has been nothing but problems, and this... read more

Jack Russell 

on Google

3 months ago

Just bought a 2025 Patrol Ti. Mohamed was fantastic to deal with as was the rest of their team. How good is the V8