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Village Medical
- Healthcare
- Helotes, TX
About this business
Location details
12952 Bandera Rd Ste 105, Helotes, TX, 78023, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I’ve seen this provider for 3 visit now, and I wasn’t too thrilled, my 1st visit was great and I felt good to know that the staff and provider care for my health I saw Christie Mugerra and she was great. But my last 3 visits with Brenda Santos have been very disappointing, I recently went for an evaluation on my mental health, and was told we don’t do that here you need to go to a psychiatrist. Which is fine. I told them I’m an out of pocket client. When I booked the appointment I said this is out of pocket I’m I between ins... read more
I recently transitioned within the same practice from one provider to Nurse Practitioner Christie Muguerza, and I couldn’t be happier with the change. Christie was everything I was looking for in a provider, friendly, compassionate, and extremely knowledgeable. She truly took the time to meet me where I am and thoughtfully added to my care plan. It was refreshing to feel heard and supported. Highly recommend her to anyone looking for a provider who genuinely cares.
Well, they messed up my referrals - big time. So, I knew I'd have to call them but based on my past experience, I knew that would mean being online forever which in this case was 25 minutes and then they would either hang up or never answer the phone - to add insult to injury. Well, no surprise, they didn't answer the phone. I mean, does a business really exist if you cannot communicate with them to get the care you need!? This is not something that could be handled on a website.
Staff was really nice and kind but anytime I was seen by the NP I felt like nothing but another number. any concerns or questions I had were instantly cut off or sometimes I wasn’t even given the chance to get a word out. I’ve been seeing so many doctors for so many years for my health issues but by far this was the most ignored I’ve felt by a medical professional in a long time
great experience!!
Frequently asked questions about Village Medical
How is Village Medical rated?
Village Medical has a 4.6 star rating with 901 reviews.
When is Village Medical open?
Village Medical is closed now. It will open at 8:00 a.m.
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