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Village Glen Aged Care Residences

4.3

About this business

Village Glen Aged Care Residences has two state of the art campuses in Capel Sound and Mornington, and with years of experience, we pride ourselves on providing the best in aged care. For expert care on the Mornington Peninsula, call today! 

Location details

827/829 Nepean Hwy, Mornington, VIC, 3931, Australia

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
Sun9:00 a.m. to 5:00 p.m.
4.322 reviews
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Belinda Smith's profile image
Belinda Smith 
on Google
11 months ago

Not enough staff per patient ratio. No patient should be left not checked for 2 hours. 

christine stuart's profile image
christine stuart 
on Google
a year ago

Ohh my I couldn’t believe what I read on one of the reviews. Well you get rid of me in only being on the job for 3 days. But you keep staff on that neglect and mistreat the residents. Village glen get your act together look at the staff you are hiring or hired. There young some of them and do not comply with the no lift policy that’s in place. When you do better these carers are threaten on how you work. They are not helpful when new staff come on board. My first day of induction was great. Thou the next day was a shamble ca... read more

Balckbettystack's profile image
Balckbettystack 
on Google
a year ago

Be warned about this branch of the Village Glen as staff abuse the residents by speaking and treating them like they are garbage. Calling a resident names is a common thing especially if they are not liked by the nursing team. Staff say awful things about the residents they don't like to their face, loud enough so they can hear or behind their backs. They have their favourites that they give extra time for but anyone else can just wait until they finally have to help or see them especially if they are not liked. They neglect... read more

Julie Homer's profile image
Julie Homer 
on Google
a year ago

My Mother had a Respite spell here recently and we cannot recommend it highly enough....Administration, Reception, Nursing team, Carers, Lifestyle were all extremely friendly, helpful and reassuring. Special shout out to Annie in Lifestyle. Many thanks to all!! 

Helma Hampel's profile image
Helma Hampel 
on Google
a year ago
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Frequently asked questions about Village Glen Aged Care Residences

How is Village Glen Aged Care Residences rated?

Village Glen Aged Care Residences has a 4.3 star rating with 22 reviews. 

When is Village Glen Aged Care Residences open?

Village Glen Aged Care Residences is closed now. It will open tomorrow at 9:00 a.m. 

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