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Village Ford Service Center
- Automotive
- Dearborn, MI
About this business
Location details
23403 Kean St, Dearborn, MI, 48124, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I had a terrible and upsetting experience coming here , I came here on Oct 16 2025 jim was my adviser he told me since it was Thursday and the weekend was coming up it would have to stay till next week (I came bec my passenger seat was not working to go forward or backward ) I said that’s okay and an almost week goes by and Jim send me a message about my repair going on on Oct 21st and then another message on Oct 27 saying “good afternoon, Jim here at Village Ford. Your vehicle is at Whites Auto Glass getting the 25C43 recal... read more
They promised me they would cover the cost of my rental, this was stated by Jim Burton. I made it clear that I did not intend to use a rental if it was not covered by them or my warranty. A weeks after retuning the vehicle I was charged $600, and they went back in their word and said they would not cover the rental. They are untrustworthy, I absolutely would not recommend doing any business with them!
We took our explorer there for an oil change. We picked it up with a different set of lug nut locks in our glove compartment. I know they took the OEM set and replaced it with a village Ford set because I changed a flat tire on this car one week ago.
Pete was great help. Listening to what customers have to say about there car's
Frequently asked questions about Village Ford Service Center
How is Village Ford Service Center rated?
Village Ford Service Center has a 4 star rating with 348 reviews.
When is Village Ford Service Center open?
Village Ford Service Center is closed now. It will open tomorrow at 8:00 a.m.
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