Viking Pest Control

Dave 

on Google

4 weeks ago

I became a customer over a year ago, after discussing specific expectations with a sales representative. When I experienced services issues with initial visits based on the aforementioned expectations, I contacted the sales representative, Corryn T. She took no ownerships and was not especially helpful. I eventually met with a service manager (who was “just OK” but helpful). I find Viking to be somewhat difficult to work with. They use a call center model and assign available technicians, which limits the ability to have a “... read more

Glenn 

on Google

a month ago

Jonathan L did a thorough job finding areas where mice may be present and explained where they may be gaining entry. 

James Raba 

on Google

2 months ago

Terrible customer service and service. Didn't put traps out after putting the traps out on the next visit they didn't bait them. I had to remove the dead pests myself and now I am locked into a one year contract 

Jamie Bertoni 

on Google

3 months ago

Tom McGinnis was my technician today and he did a wonderful job - very thorough and explained everything. He was very knowledgeable and courteous. 

Nikolas Torres 

on Google

4 months ago

This company has outsourced all their customer service to an overseas call center. You can barely understand anything and all my questions had to be repeated 11 times to get some sort of response from the rep. My report was ready for 7 days and I was sitting in limbo with no report. After a 4th phone call, they realized my email was spelled wrong. Terrible customer service. I would rather pay more from a local company that I can get some customer service from.