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Viewbank Medical Group
- Healthcare
- Viewbank, VIC
About this business
Location details
15/17 Martins Ln, Viewbank, VIC, 3084, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:30 a.m. to 1:00 p.m. | |
| Sun | 9:00 a.m. to 1:00 p.m. |
As a carer working within the community and attending various medical practices, I must express my disappointment with the experience at ViewBank. The treating doctor was familiar with the client’s condition to the extent that she previously advised hospital admission due to critically low oxygen levels in a patient with stage 4 cancer. At the follow-up appointment, after the client had spent four days in hospital, the doctor did not check the oxygen levels, appeared unsettled by minor changes to the Webster pack following h... read more
Used to be q great practice until they lost all their ethical caring doctors. Refuse to work with patients to transfer history and permits new clinics. Then treat patients subpar but charge some of the highest fees in Melbourne even on pension. Walk away without the long-standing repeat script but pocket $170 lighter. If you're ill, you need to see a clairvoyant to book 2-7 weeks in advance, because that's the average time until next appointment. Little wonder EDs are filled with patients GPs can sort and now heading myself ... read more
Service is terrible. Made us come 3 separate times, with one of the appointments being booked as a telehealth by reception, and it was a complete waste of time on all 3 occasions. Incompetence doesn’t even come close to describing this clinic.
I've only had great experiences here in Viewbank and the other clinic in Rosanna. Reception are lovely at both locations. Currently, our favourite family doctors are Dr Alan Ly and Dr Anna Middleton. Dr Ly is a particularly good listener and is especially great for sports type injuries. Dr Middleton gives great no fuss advice and goes the extra effort yet somehow manages to be punctual, so she's very efficient I suppose
The five stars are for Dr Aran, staff at the reception and the staff in the chemist. Some doctors need to work on their people skills and stop over charging for follow-up results.
Frequently asked questions about Viewbank Medical Group
How is Viewbank Medical Group rated?
Viewbank Medical Group has a 3.6 star rating with 30 reviews.
When is Viewbank Medical Group open?
Viewbank Medical Group is open now. It will close at 6:00 p.m.
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