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VieMed Inc.
- Retail
- Lafayette, LA
About this business
Specialties: Sleep Management, LLC headquartered in Lafayette, LA provides better health outcomes for sleep apnea sufferers, as well as chronic respiratory failure patients. We provide high quality patient care and state-of-the-art durable medical equipment to facilitate the maximum comfort level for each individual. Established in 2006.
Location details
625 East Kaliste Saloom Road, Lafayette, LA, 70508, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
They initially seemed to ignore my referral from my doctor. I had to hound them repeatedly to send the cpap machine. Now they are constantly sending me incorrect refill supplies that are not compatible with my machine.
My pulmonologist set me up with VieMed for my oxygen needs and sleep supplies. They have been above and beyond with everything I have needed and asked for. The staff are really caring and genuine, about my care. I am especially thankful for Janelle, she is truly stupendous! But in all fairness, every staff member I have connected with has been TREMENDOUS! Thank you VieMed for the best patient experience!!
My experience with Viemed has been great. I'm in Louisiana but I was visiting Florida. I had a portable oxygen device that started flashing a warning light. When I called about it, I thought I would need to resolve the problem when I returned home. However, Customer Service connected me to someone in Mobile, Al. That person was amazing. She insisted that I was in her service area and drove for over an hour to meet me and check my device. She replaced the device, gave me her card and said call any time. Anytime turned out to ... read more
this was a great company for my husband's breathing needs. Lori was very helpful with getting him set up with the big machine for nighttime and the little portable one that was great. Vie Med is the company we will call if needed again. Had no problems with money, service or whatever else was needed.
I agree with other reviews, overcharged, customer service is the worst. It's almost impossible to get anything in a timely manner. I'd recommend going to another company.
The one star is only to write a review. It has been more than 2 weeks, 7 phone calls, 3 hang-ups and I still can't get answer on my cpap supplies. NOT even a manager can call me back and compliance department doesn't help.
I received my machine as needed. But I was overcharged almost 400.00. The company keeps giving excuses. My insurance has tried to call and tell them they owe me money! Do not purchase from them or give payment on file or up front!!
I received my machine as needed. But I was overcharged almost 400.00. The company keeps giving excuses. My insurance has tried to call and tell them they owe me money! Do not purchase from them or give payment on file or up front!!
Viemed’s customer service is excellent. I highly recommend this company.
Frequently asked questions about VieMed Inc.
How is VieMed Inc. rated?
VieMed Inc. has a 4.4 star rating with 276 reviews.
When is VieMed Inc. open?
VieMed Inc. is closed now. It will open at 8:00 a.m.
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