VieMed Inc.

Dale D. 

on Birdeye

a month ago

I have greatly benefitted from my relationship with Matthew Bourg, RRT who has worked with me since I started using my CPAP apparatus. My adjusting to using the CPAP has been challenging indeed. My major problem involves difficulty with breathing because of a deviated septum. Matthew has advised me regarding different approaches to try in order to improve my breathing while using the CPAP. His concern in helping me get comfortable with the CPAP has been encouraging. His analysis of my breathing data makes me feel comfortab... read more

joeykaren H. 

on Birdeye

3 months ago

DO NOT give them your number if at all possible. They will call you weekly if not daily wanting to sell you supplies. They not only call me but my husband as well. WEEKLY!!!! We've asked them time and time again to take us off their call list and they refuse. I called looking for a supervisor and they tell me the have to send an email and one will call me back within 15 mins. LIES!!!!! 

Tammie W. 

on Birdeye

4 months ago

Tried ordering supplies online only to get an email informing me I needed to call 844-431-0685 within 2 days or my order would be cancelled. Called 5 times, left 5 messages and never got to talk to anyone. Will be ordering my supplies elsewhere from here on out because I would rather pay out of pocked for my supplies than have to deal with the utter lack of customer service. FYI, ordering online and communicating online is an accommodation for those of us that are hard of hearing and find it very difficult to use a pho... read more

Jack F. 

on Birdeye

6 months ago

DON'T TRUST THIS COMPANY, ALL THE EMPLOYEES DO IS LIE. AMBER YOU'RE A LIAR 

Jack F. 

on Birdeye

6 months ago

DON'T TRUST THIS COMPANY  

John T. 

on Birdeye

a year ago

They initially seemed to ignore my referral from my doctor. I had to hound them repeatedly to send the cpap machine. Now they are constantly sending me incorrect refill supplies that are not compatible with my machine. 

Katherine D R. 

on Birdeye

2 years ago

My pulmonologist set me up with VieMed for my oxygen needs and sleep supplies. They have been above and beyond with everything I have needed and asked for. The staff are really caring and genuine, about my care. I am especially thankful for Janelle, she is truly stupendous! But in all fairness, every staff member I have connected with has been TREMENDOUS! Thank you VieMed for the best patient experience!! 

Tonielle H. 

on Birdeye

2 years ago

My experience with Viemed has been great. I'm in Louisiana but I was visiting Florida. I had a portable oxygen device that started flashing a warning light. When I called about it, I thought I would need to resolve the problem when I returned home. However, Customer Service connected me to someone in Mobile, Al. That person was amazing. She insisted that I was in her service area and drove for over an hour to meet me and check my device. She replaced the device, gave me her card and said call any time. Anytime turned out to ... read more

Barbara V. 

on Birdeye

2 years ago

this was a great company for my husband's breathing needs. Lori was very helpful with getting him set up with the big machine for nighttime and the little portable one that was great. Vie Med is the company we will call if needed again. Had no problems with money, service or whatever else was needed.