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Victory Subaru Service Center
- Automotive
- Somerset, NJ
About this business
Location details
1233 NJ-27, Somerset, NJ, 08873, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 6:00 p.m. | |
| Tue | 7:00 a.m. to 6:00 p.m. | |
| Wed | 7:00 a.m. to 6:00 p.m. | |
| Thu | 7:00 a.m. to 6:00 p.m. | |
| Fri | 7:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
They advertise express service and say you do not need an appointment online or in person. This is not consistently honored which wastes people’s time. They need to change their messaging on their website as the advertising of express service is inaccurate. Their staff also drives aggressively in their lot. I was afraid they were going to crash into my car
Samantha, Dave and the team took great care of me and my Forester, provided me with a replacement vehicle for the meantime, diagnosed and fixed the problem (loose terminal on the battery, which was actually my bad) in no time and sent me detailed updates every step of the way. Awesome team, professionals and good energies. Thank you!
Very bad service, they creating things to cost you such as engine filter, cabinet filter brakes and many , just to cost you a-lot of money and if they know that you have free service they quickly go to the guy how makes the oil and filter change to tell him let him wait he has free service and they give priority to others who pay.
Horrible service. IF YOU WANT TO KILL YOUR ENTIRE DAY FOR AN OIL CHANGE, THIS IS A DEALERSHIP FOR YOU! I went for an oil change that took 3 hours. I called ahead to ask if they were busy, and they said no. On top of that, the dealership stripped two of my wheel nuts and hub bolts. The dealership used an air gun to put them back on and broke them. Using an air gun to take them off is fine, but you need to put them back with hand tools and torque them properly. I explained this to Michael Sasso, my service advisor, but he char... read more
I read some of the negative reviews and I couldn’t disagree more. During this Christmas week, I had some issues with my car and called my dealer,Victory Subaru. even with the stress of the holidays, the Service Department was incredible and went above and beyond to help me. Starting with AnneMary, the Service Manager, Samantha my Service Rep and three technicians Kris,Xavier and Jon. They were all caring, courteous and patient. I love my Impreza and they made sure it will run properly for 2025. Thank you for all you did for ... read more
Frequently asked questions about Victory Subaru Service Center
How is Victory Subaru Service Center rated?
Victory Subaru Service Center has a 3.9 star rating with 76 reviews.
When is Victory Subaru Service Center open?
Victory Subaru Service Center is open now. It will close at 6:00 p.m.
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