Victory Medical Equipment & Supplies

Tamika Riley 

on Google

4 months ago

Lack customer service- very rude and not willing to listen to the client/ patient. Kept trying to explain to the owner that he needed to call a specific number to inquiry about my benefits because my employer is privately owned and my health insurance is listed under United Healthcare if you live outside of MA. He began yelling at me on the phone and questioning why I didn’t answer him when he called in which he did not leave a message and when I called back he didn’t answer. I would not recommend Victory Medical to anyone e... read more

Heather Nunyabizness 

on Google

3 years ago

I called 4 times trying to find out what I needed to do and bring to pick up a walker. Nobody answered. I arrived 15 minutes before closing and they were closed. I called and the man that answered was EXTREMELY rude, condescending and yelled at me. I know I was a late arrival, but answer your phone. All this could have been avoided with a little professionalism. He told me they don't accept Medicare or AETNA insurance, told me to come back tomorrow and he hung up on me. They don't care and have horrible customer service. Now... read more

Kristina Jones 

on Google

4 years ago

As a home health nurse I am always in need of supplies for different circumstances. I have TRIED to work with other supply companies in the city Victory is the best hands down! Oloft always delivers on time communicates properly any insurance issues or other concerns and most importantly always works to resolve problems quickly wouldn’t use anyone else! 

Jerry Summers 

on Google

5 years ago

I have been using victory for a couple of years now and they are by far the best! I cannot begin to tell you how they have worked with me to find the best equipment such as a new swing that was much better than my old sling. Additionally, they found me a boot for my foot that had been having problems with pressure sores for years! The boot that they have found for me has solved that problem. Finally, the experience just overall is far and above what I was used to. Thank you victory medical!