Victorian Battery Company

Dhilan 

on Google

a month ago

We placed an order for a brand new ACDelco battery, expecting exactly what we paid for. Instead, what we received was a PMFLN3-AGM Predator battery—a completely different product, one that is suspiciously overpriced. To make matters worse, upon inspection of the battery, we noticed clear signs of prior use. The terminals showed obvious wear, and the housing had visible scuff marks — all signs pointing to the fact that this battery was not new, despite being sold to us as such. This is blatant deception, and quite frankly, di... read more

I J 

on Google

2 months ago

⸻ 1 star I feel completely misled by this business. I originally called them saying I wanted to bring my car to their store to have the battery checked — that was my plan. But the person on the phone said, “There’s already a technician in your area , the person can be at your place in 30 minutes.” the person made it sound like a convenient alternative, so I agreed. The technician showed up quickly (the technician was already nearby), tested the battery, and said it was fine — it didn’t need to be replaced. Then they tried t... read more

Sarah Williams 

on Google

3 months ago

We had a very bad experience with customer service, including my husband being hung upon when he was trying to explain and resolve an issue with our car battery. Also, we had several emails back and fourth with customer service about the second issie - we paid a call out fee, had the car battery tested and was told that there is nothing wrong, even though we explained that we could not start the car unless we did a jumpstart - which is not ideal! RACV came out at a later time, and said the battery was faulty and they replace... read more

Vera Barrington 

on Google

3 months ago

Your driver tailgated us on the freeway for no reason. Reckless driving. Not great advertising 

Hiran de Mel 

on Google

5 months ago

Hi Victorian Battery Company, I have not received any services from you, however I would like to report that one of your marked vans was driving very dangerously along the M1 at approx. 330 - 4pm. Number Plate VBC-00 . I have video and pictures of the multiple accounts of dangerous driving. The driver was looking at his phone or device consistently, swerving across lanes, lane splitting and tailgating several drivers including myself. I hope you look into this.