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Victoria Recovery Ltd

4.1

About this business

Location details

North Rd, Yate, Bristol, BS37 7PR, United Kingdom

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1304 reviews
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Tone Z.'s profile image
Tone Z. 
3 days ago

I'm with GEM breakdown and recovery. They obviously sub-contract to local service providers. Following clutch failure, I was stuck on the hard shoulder of the M5 and GEM sent Victoria Recovery. The driver was right on time. He made sure I was safe before loading my car on his truck and was great company during the half-hour ride home. On arrival back home he offloaded my car in a convenient location before leaving. Great stuff! 

Agata P.'s profile image
Agata P. 
3 months ago

I had an extremely disappointing experience with this recovery company. I was originally told that our fleet vehicle would be recovered on Wednesday, but that never happened. When I called to follow up, the receptionist was incredibly rude—she constantly spoke over me, raised her voice, and eventually hung up the call. This kind of behaviour is completely unacceptable, especially from someone in a customer-facing role. Rather than offering help or apologising for the delay, I was met with hostility and zero professionalism.... read more

Agata P.'s profile image
Agata P. 
3 months ago

I had an extremely disappointing experience with this recovery company. I was originally told that my vehicle would be recovered on Wednesday, but that never happened. When I called to follow up, the receptionist was incredibly rude—she constantly overtalked me, raised her voice, and eventually hung up on me. This kind of behaviour is completely unacceptable, especially from someone in a customer-facing role. Rather than helping or apologising for the delay, I was shouted at and spoken to with zero respect. Shocking servic... read more

Terrance F.'s profile image
Terrance F. 
6 months ago

A line to say thank you for recovering my BMW from the M5 on Sunday 2nd February . Your chap whose name I did not get was excellent so well done you. 

dawngeegee@hotmail.com's profile image
dawngeegee@hotmail.com 
6 months ago

Just been recovered by a lovely man Richard  Couldn’t of been any nicer or more helpful  

dawngeegee@hotmail.com's post 1

Frequently asked questions about Victoria Recovery Ltd

How is Victoria Recovery Ltd rated?

Victoria Recovery Ltd has a 4.1 star rating with 304 reviews. 

When is Victoria Recovery Ltd open?

Victoria Recovery Ltd is closed now. It will open on Monday at 9:00 a.m. 

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