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Veterinary Referral Associates
- Healthcare
- Gaithersburg, MD
About this business
Location details
500 Perry Pkwy, Gaithersburg, MD, 20877, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
After spending a lot of time (and money) trying to figure out what was wrong with our dog, we were able to pretty quickly get an appointment with Dr. Manoharan (internal medicine) at VRA. Although appointments and procedures are pricey, we have now received months of excellent care, and a diagnosis that told us what was going on with our dog and what to do next, allowing her to heal and become so much healthier and happier. Everyone we have interacted with, from front desk staff, to coordinators, to technicians have been kno... read more
“There’s nothing we can do to help Sadie until Dr. Stewart returns.” Those were the words I was told after we selected chemotherapy as the treatment plan for my dog’s cancer. Over the previous 10 days, Sadie underwent extensive testing, imaging, multiple examinations, and a surgical consultation through this practice. After choosing chemotherapy as Sadie’s treatment plan, we were told that Dr. Stewart would contact us the following day with the next steps. She never called. After repeated emails and phone calls seeking guida... read more
VRA was absolutely incredible to work with during an emergency IVDD episode that my miniature dachshund, Bennie, experienced. They fit me in the same day and were very compassionate and explanatory in care options available to us. Dr. Kaiman is very knowledgeable and has fantastic bedside manner. The whole neurology team was responsive and compassionate during our visit. They performed emergency surgery and the care Bennie experienced was first class. Thankfully he’s healing nicely and is expected to make a full recovery. I ... read more
EDIT: Replying to the VRA team: My email went completely unanswered, no guidance was provided, and no voicemails were left. A search of my email folders show no response from Dr Fritz, and my missed call logs show no record of calls from your facility. Since I have successfully received your calls to set up my personal account and your automated emails to confirm my cat's chemotherapy sessions, there is zero chance that you have the incorrect email address or phone number on file. I only obtained Dr. Fritz’s direct email b... read more
EDIT: I'm updating solely in response to VRA's response below, and solely to mention that the time for being concerned was when I voiced my concerns two months ago, before the inadequate care you provided led to a second emergency within a month because your doctors neglected to recommend or perform follow-up tests to be sure the infections to which he is subject due to his immunosuppressants had cleared. This is very simple stuff that I'd have expected his regular vet to recommend, much less your (I'm sure deservedly) highl... read more
Frequently asked questions about Veterinary Referral Associates
How is Veterinary Referral Associates rated?
Veterinary Referral Associates has a 4.2 star rating with 814 reviews.
When is Veterinary Referral Associates open?
Veterinary Referral Associates is closed now. It will open tomorrow at 9:00 a.m.
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