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Verizon Connect
- Consumer Services
- Tampa, FL
About this business
Verizon Connect is guiding a connected world on the go by automating, optimizing and revolutionizing the way people, vehicles and things move through the world. Our full suite of industry-defining GPS fleet tracking software and services put innovation, automation and connected data to work for customers and help them be safer, more efficient and more productive. The Verizon Connect portfolio of fleet management solutions and services includes comprehensive fleet and mobile workforce management software platforms and embedde... read more
Location details
4211 W Boy Scout Blvd 3rd floor, #4, Tampa, FL, 33607, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 5:30 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I've had Verizon Connect for almost 2 year, it has quit working 3 times. I contacted them after the 3rd time and wanted to cancel and was told I would have to pay a cancellation fee because I have a contract. I advised them that contract works both way and they had failed to provide me with the agrees service. They don't care save your money a rip off company with overseas customer support. Today is June 1st the last time it tracked my asset was May 3rd so don't rely on them to track and protect your equipment.
The service is horrible, and it is difficult to cancel the service, and takes a lot of time, months in my case. The company does not take responsibility for the malfunctioning of its equipment. This lack of accountability can be frustrating for customers who rely on these products for their daily activities. There are additional fees and charges that are applied even when the service is not being provided adequately. We have experienced issues with our equipment for years, yet we are still subject to these costs. I recommend... read more
We don't create many reviews, but regarding Verizon Connect, we would like to express our concerns about the following points: Liability for Equipment Malfunction: The company does not take responsibility for the malfunctioning of its equipment. This lack of accountability can be frustrating for customers who rely on these products for their daily activities. Cancellation Policy: The company adheres to a cancellation policy that is not immediate. Customers may find themselves bound by contract longer than they anticipated, w... read more
Agreed to cancellation for a fee and paid fee; then they sent me to collections; been trying to cancel for years now
I have verizon connect for my company ELD devices and 17 tracker units. I have constant issues and they have the worst service. I can not wait to cancel this service but be careful... They like to automatically renew your terms into a new contract
Frequently asked questions about Verizon Connect
How is Verizon Connect rated?
Verizon Connect has a 2 star rating with 37 reviews.
When is Verizon Connect open?
Verizon Connect is closed now. It will open tomorrow at 8:30 a.m.
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