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842 E Main St Ste 200, Ephrata, PA 17522, Ephrata, PA, 17522, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 7:00 p.m. | |
| Tue | 10:00 a.m. to 7:00 p.m. | |
| Wed | 10:00 a.m. to 7:00 p.m. | |
| Thu | 10:00 a.m. to 7:00 p.m. | |
| Fri | 10:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 7:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Very bad customer service
We visited the Verizon store after purchasing an unlocked Samsung Galaxy S21 and were told the phone was incompatible with Verizon. After checking the IMEI ourselves on Verizon's BYOD website, we found that the device was, in fact, compatible. We simply transferred the active SIM card from the old phone to the new one, and it immediately worked with the existing phone number. While the staff member was friendly, we left feeling frustrated and confused by the inaccurate information we were given. We were also strongly encoura... read more
My husband and I were in the store today to upgrade 3 phones. Terry helped us navigate the confusing upgrade process and he gave us information on our options. We ended up picking out 3 different phones. Terry got everything transferred over and we were on our way. Go see Terry he will help you out.
Excellent service good experience with alex
Verizon Business Services has a 2.7 star rating with 9 reviews.
Verizon Business Services is closed now. It will open at 10:00 a.m.
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