This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Verizon Authorized Retailer – Victra
- Mobile Phones
- Marshfield, WI
About this business
Specialties Victra, formerly A Wireless is the largest Verizon Authorized Retailer. We strive to create the best possible experience for our guests. Our mission is to connect technology to life in the most trusting, fun, and profitable way. History Established in 1996. Victra was founded as a partnership by Richard and David Balot in 1996 in Wilson, NC. We've grown to become the largest Verizon Authorized Retailer. We strive to create the best possible experience for our guests. Our mission is to connect technology to life ... read more
Location details
701 South Central Avenue, Marshfield, WI, 54449, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 7:00 p.m. | |
| Tue | 11:00 a.m. to 7:00 p.m. | |
| Wed | 11:00 a.m. to 7:00 p.m. | |
| Thu | 11:00 a.m. to 7:00 p.m. | |
| Fri | 11:00 a.m. to 7:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
I've been a Customer here for over 17 years. The experience we had here today made me ready to leave Verizon. We had our plan upgraded without being told about this. Streaming services were added when we didn't ask for them. Not to mention we were charged DOUBLE for the phones. This is wrong. We were scammed here!
Last week I had a terrible experience with Verizon customer service, specifically with a representative named Anna. I was incorrectly charged for a purchase, and despite my clear explanation, Anna was unhelpful and seemed unwilling to correct the error. This frustrating encounter, coupled with the incorrect billing, has significantly damaged my trust in Verizon's service and accuracy. It truly felt like because of my age she took advantage of me!!
Alexa is super sweet. Very nice, super helpful. Awesome experience, definitely will be back!
Frequently asked questions about Verizon Authorized Retailer – Victra
How is Verizon Authorized Retailer – Victra rated?
Verizon Authorized Retailer – Victra has a 4.5 star rating with 111 reviews.
When is Verizon Authorized Retailer – Victra open?
Verizon Authorized Retailer – Victra is closed now. It will open tomorrow at 11:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com