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Verizon Authorized Retailer – Victra
- Mobile Phones
- Somerset, KY
About this business
Victra, formerly A Wireless is the largest Verizon Authorized Retailer. We strive to create the best possible experience for our guests. Our mission is to connect technology to life in the most trusting, fun, and profitable way.
Location details
2049 S Highway 27, Somerset, KY, 42501, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
After my most recent visit to this store I will definitely be ordering my next phone online or going to a different Verizon authorized location. I have purchased several phones here in the past few years but the most recent experience was less than satisfactory.
RecommendedI want to commend the Entire staff at the Somerset Verizon store,I encountered several reps during my phone purchasing process over a period of 3 days.On the phone and online I got extremely discouraged UNTIL I SPOKE WITG ONE OF THE CUSTOMER REP.S n the Somerset store.Finally after all the headache it was as if They knew what all I had been thru and all the waiting but there staff got it taken care of and had my phone ready to pick up and activate when I arrived at the store.A BIG THANKS TO THE ENTIRE VERIZON TEAM N SOMERSET... read more
I want to commend the Entire staff at the Somerset Verizon store,I encountered several reps during my phone purchasing process over a period of 3 days.On the phone and online I got extremely discouraged UNTIL I SPOKE WITG ONE OF THE CUSTOMER REP.S n the Somerset store.Finally after all the headache it was as if They knew what all I had been thru and all the waiting but there staff got it taken care of and had my phone ready to pick up and activate when I arrived at the store.A BIG THANKS TO THE ENTIRE VERIZON TEAM N SOMERSET... read more
Terrible customer service waited on hold for 20 minutes before hanging up then called back the phone rang for 5 minutes before someone answered then still didn't get help
Frequently asked questions about Verizon Authorized Retailer – Victra
How is Verizon Authorized Retailer – Victra rated?
Verizon Authorized Retailer – Victra has a 4.3 star rating with 463 reviews.
When is Verizon Authorized Retailer – Victra open?
Verizon Authorized Retailer – Victra is closed now. It will open at 9:00 a.m.
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