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Verizon
- Mobile Phones
- Yorba Linda, CA
About this business
Location details
20615 Yorba Linda Blvd, Yorba Linda, CA 92886, Yorba Linda, CA, 92886, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Markus & Logan both took the time & care to make sure I was totally satisfied with my service. Much appreciated!
Zero stars if I could. They sold my reserved phone to a walk-in customer. Placed a pickup order on Saturday. Called the store yesterday — a rep confirmed both phones were ready. Came in this morning when they opened. Suddenly one phone is "not available." No apology. No explanation. No alternatives offered. Just two employees exchanging looks, and one repeatedly telling us to "cancel and reorder." That's it. I have a strong suspicion my reserved phone was handed to a walk-in to make an in-store sale. If that's how this locat... read more
Five stars for Logan! He went above and beyond to help me fix my SIM card. Even though it took a while to figure out, he remained friendly and dedicated the whole time. It’s rare to find such high-quality service. I'm very grateful for his help, thank you again Logan!
I had a great experience at Victra Verizon Wireless. Logan was extremely knowledgeable and efficient in handling my phone upgrade. He clearly knows the ins and outs of the system and was able to move things along quickly wherever possible. He struck a great balance between being friendly and conversational while still keeping everything focused and efficient. There were no extra fees compared to a corporate Verizon store, which made this location especially convenient. Highly recommend.
Watch out; these guys will add $500 worth of accessories. You didn’t ask for and then not show you the invoice but just a place to sign on an electronic screen. We even got accessories that are no longer in use like lightning, cables, and cigarette car chargers. When we went back to return them the rep, Logan, responded with “ you signed for them”. What kind of SUCKERPUNCH is that for customer service! They get one star for migrating content to the new phones, but it took over two hours. Worst customer service I’ve had in a ... read more
Frequently asked questions about Verizon
How is Verizon rated?
Verizon has a 4.5 star rating with 182 reviews.
When is Verizon open?
Verizon is open now. It will close at 6:00 p.m.
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