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Verizon

About this business

Location details

1753 E Palmdale Blvd f, Palmdale, CA 93550, Palmdale, CA, 93550, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
NRNo reviews
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Dean G.'s profile image
Dean G. 
a year ago

On the 9th of May we spent 5 hours in this Victra owned store representing Verizon, located in Maysville, Ky. During this time, we constantly asked for a price list to verify what was being told to us. The answers we received were suspicious, such as, “the price changes every five minutes” according to Jeff. Jeff also was always asking his assistance (Sara) regarding what the prices were that we inquired about, and she replied, “I’ll have to look that up.” In the end, after reading the complaints here at the BBB against V... read more

gary d.'s profile image
gary d. 
3 years ago

Beware if you ask for a screen protector for your phone!!! It cost me $54.99 for an inferior product. I got a much better screen protector from Walmart for $12.98. Which is only $.03 more than the shipping and handling they want to charge for a replacent for theirs, which cracked within 2 weeks, and got worse! 

Casey K.'s profile image
Casey K. 
4 years ago

This is the best Verizon customer service I have ever had. Theresa Pederson is the lady for any problem or srevice you need. She is very competent in her work and is very friendly and personable. She knows her stuff!!! I will not go to anyone but her for any verizon needs/problems. 

Mario L.'s profile image
Mario L. 
4 years ago

Went to use the bathroom it was full of over spilling trash there were employees arguing I oversaw one throwing what looked like paper rolled into balls at the desk along with what looked like a knife as he was carving into the desk it frightened myself and I left ASAP 

Darlene F.'s profile image
Darlene F. 
5 years ago

We just signed up for Verizon service and International calling service and had a great experience. The agent was very helpful and persistent when meeting a challenge or two with our old phone and we are grateful he resolved our concern. We got an appointment easily and were helped immediately and efficiently. Thank you, Tesean 

Vesta Koehler Y.'s profile image
Vesta Koehler Y. 
5 years ago

We went into a Wichita, Kansas, Victra store on Maize Road and dealt with a salesperson named Tyris. My huband had decided on an iPhone 12 mini we were buying him for his birthday. It costs $10 more to buy through Victra than Verizon to start off with. On the phone he told me they would give around a $100 trade-in for my husband's iphone 7. Apple offered $100 for that phone trade-in so I thought that was right. After an hour and a half and closing time, we FINALLY got the phone. We had ordered a specialty custom case ... read more

Gabrielle S.'s profile image
Gabrielle S. 
5 years ago

My husband and I purchased 2 new phones last weekend. We were previously Verizon customers and came back after 4 years. We were recommended the iPhone SE, but were told we would have to wait until the middle of this past week as there were none in stock. When purchasing the phones, we were reassured that switching everything over and obtaining new numbers would be extremely easy. In the middle of the week we were told our phones were in stock and we could come into the store. When we arrive at the store and Emily is assistin... read more

Michelle G.'s profile image
Michelle G. 
7 years ago

I had a pleasant experience working with Shawn of the Bexley location. He was Professional, Courteous and Knowledgeable. Shawn provided Great Customer Service. The Best that I’ve seen in 10 years. Thank you 

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Frequently asked questions about Verizon

How is Verizon rated?

Verizon has no reviews yet. 

When is Verizon open?

Verizon is closed now. It will open at 9:00 a.m. 

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