Verizon

Abigail 

on Google

3 weeks ago

We recently transferred all of our company devices and lines from T-Mobile to Verizon, and John Lee was our Verizon representative throughout the process. As a behavioral therapy company with employees located across Washington State, this was not a simple transition. We had numerous devices, employees in different locations, and inevitably, several issues that needed to be troubleshot along the way. John was absolutely incredible throughout the entire process. What stood out most was his responsiveness and follow-through. H... read more

Vanessa Valentine 

on Google

a month ago

Because of a sleazy Xfinity "chat" person, who screwed up my Verizon phone when all I wanted to do was buy cabled internet, I was without phone service for DAYS. I had to visit Xfinity twice just to get my phone in a place where Verizon could fix the rest of it. I went into Verizon today and had the pleasure of working with Omar Israr who fixed EVERYTHING! I now have a working phone. He was incredibly personable, knowledgable, and patient, and went the extra mile (too long to explain). Stellar guy that helped me beyond measu... read more

Kathy Smith 

on Google

a month ago

Took the time to make an appointment at the Sunset store only to arrive and be told he was still busy and hopefully in another 15 or 20 minutes he could help us. Other workers were just sitting around no offer to have someone else help. Left and went to the new store on the Guide Meridian. Great shaded parking and we were greeted by Lucky who sat us right down and went to work getting us a replacement phone. Seriously have never had it before this pleasant. The A/C was amazing and Lucky was fun and helpful no pressure at all... read more

M F 

on Google

2 months ago

I had a great experience with Ayden who was very helpful and professional. I went in store to get a new iPhone 17 pro max and there was a hiccup (nothing to do with Ayden) but he went above and beyond to make sure everything was good to go. He offered me a promotion and explained it clearly, called customer service to resolve the mentioned hiccup, made sure everything was corrected for my upcoming phone bill, asked if I needed anything else like a screen protector I told him I had already bought one on Amazon and even then h... read more