Verizon

Sara Cano Zuleta 

on Google

2 weeks ago

Went to another Verizon store first, where we were told we needed to go to a corporate store for issues with a new phone. We were helped immediately by Siddharth, who proceeded to spend the next 30 minutes making up any excuse to not help us. First, it was because we weren't paying for insurance. I informed him that Verizon had a 1 year manufacturers warranty, so I didn't need insurance for my 3 month old phone with a malfunctioning screen. Next, it was that I needed to visit a Samsung verified repair place before Verizon wo... read more

Courtney Kolkovich 

on Google

3 weeks ago

Had to make a stop here yesterday when my phone malfunctioned. We’re visiting and had no expectations of spectacular service but needed a functional phone. Sebastian greeted me when I entered, quickly diagnosed my issue, and knocked it out of the park fixing my phone. He was professional, polite, and quick! He deserves a raise and a company car! 

Kathleen Newton 

on Google

a month ago

I normally go to a different location, but I went to this location because it was close to where I was. I have to work with a business expert because it's a business account that needed something special done, and the business expert at this location refused to talk to me and told the associate to tell me I need to call Verizon directly to get what I need done, except that I know the Verizon won't do it. It requires a business expert to call and do it. Don't come here for your business accounts. They're probably fine for any... read more

Jessica B 

on Google

2 months ago

I am very upset about my experience here tonight. The manager on shift greeted us then said he had to go back and get his tablet without explaining there would be another guy coming to take over who asked me the same questions all over again and was very very very rude. He acted like he didn’t care to help. Like I was wasting his time. Then he began telling me conflicting information about adding my partner to my account then what I was quoted from calling a representative the day before on the phone. Very rude place. I thou... read more